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They can hear me I cannot hear them

 
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passionatepup
MagicJack Newbie


Joined: 23 Aug 2011
Posts: 1

PostPosted: Tue Aug 23, 2011 5:23 pm    Post subject: They can hear me I cannot hear them

Hello
Was with technical support last night and they helped me to identify the problem..which was that when I click on computers volume settings...the handset was not enabled. However, now when I want to use my phone I have to disable my laptop speakers and enable the handset..then I hear every sound that comes from my comp on my handset or headset. This was not the case the first day I used magic jack..seems it changed when I restarted my comp. They had me delete all my settings under device manager and that still hasn't helped. Any ideas on how I can maintain my laptop speakers and allow my handset/headset to still work? Thanks.
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