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This is how to change your email address for your voice mail

 
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MJ Problem Solver
MagicJack User


Joined: 14 Aug 2009
Posts: 34
PostPosted: Sun Sep 27, 2009 3:25 am    Post subject: This is how to change your email address for your voice mail
This is really quite easy.

You will need your login in email address and your password that you used when you first set up your magic jack.

1) From the Magic Jack softphone keypad on your desktop....click on "menu"

2) then click on "advanced users"

3) then click on "my magic jack"

4) enter log in information and click "log in"

5) this will take you to a renewal screen....dis-regard the renewal

6) click on the gray colored "my.magic jack" at the bottom of the screen.

7) Scroll down until you get to "account email"

Cool Click on "details"

9) Click on "add email address to account"

From there you can delete the original email address.

HOPE THIS HELPS EVERYONE !
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albo_g
magicJack Apprentice


Joined: 06 Sep 2008
Posts: 18
PostPosted: Sun Sep 27, 2009 7:36 am    Post subject:
Have you tested this out because it doesnt work.
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Digidave
MagicJack Newbie


Joined: 02 Oct 2009
Posts: 1
PostPosted: Mon Oct 05, 2009 11:53 am    Post subject:
albo_g wrote:
Have you tested this out because it doesnt work.


I just went through this myself. I had to got to magicJack online & do a live chat. They reset my account & then I had to reboot magicJack on my computer. Works like I want now.

Warning!!! When they reset your account online, you will lose all your messages & accessing your voice mail by phone goes back to the original code of 1234. They let you know this before they do it, but it's something you want to keep in mind.
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albo_g
magicJack Apprentice


Joined: 06 Sep 2008
Posts: 18
PostPosted: Tue Oct 06, 2009 1:48 pm    Post subject:
yes but the live chat isnt working either it says its undergoing maintance
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