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Time limit (timeout) reduced to 60 minutes?

 
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mmagic
MagicJack User


Joined: 26 Aug 2008
Posts: 43

PostPosted: Fri Jun 24, 2011 12:58 am    Post subject: Time limit (timeout) reduced to 60 minutes?

I've often been cut off at 90 minutes, and talked 80+ minutes on 6/8/2011, but today 6/23/2011, MJ cut me off after exactly 60 minutes. I'm in San Diego, just updated to 2.0.8.

Anyone else seeing this? Can the timeout be extended?
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Fri Jun 24, 2011 1:53 am    Post subject: Re: Time limit (timeout) reduced to 60 minutes?

mmagic wrote:
Can the timeout be extended?


The TOS are open ended as to what limit they will impose, per section 3b under outgoing calls:

"Calls of long duration may be terminated to make sure the integrity of the network is kept intact, which would prevent abandoned calls."

They make no mention of a time duration. Some of the long-time users have reported that for one period, around a Christmas I believe, it was down to 30 minutes.
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Barada Nels
Dan isn't smart enough to hire me


Joined: 21 Jun 2011
Posts: 123

PostPosted: Fri Jun 24, 2011 7:32 am    Post subject: Re: Time limit (timeout) reduced to 60 minutes?

mmagic wrote:
I've often been cut off at 90 minutes, and talked 80+ minutes on 6/8/2011, but today 6/23/2011, MJ cut me off after exactly 60 minutes. I'm in San Diego, just updated to 2.0.8.

Anyone else seeing this? Can the timeout be extended?


Greetings,

This morning (June 24, 2011) I spoke on the phone with my elderly mother for 82 minutes. She wakes at the butt-crack of dawn. I do not know if my region has yet to be affected or what . . . but the 90 minutes is not that bad. I will try for another 90 minute call later today. Going back to 60 minutes will not be cool but, oh well. I can always call back.

Sincerely,

Barada Nels
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mmagic
MagicJack User


Joined: 26 Aug 2008
Posts: 43

PostPosted: Fri Jun 24, 2011 1:52 pm    Post subject: Re: Time limit (timeout) reduced to 60 minutes?

Barada Nels wrote:
This morning (June 24, 2011) I spoke on the phone with my elderly mother for 82 minutes....Going back to 60 minutes will not be cool but, oh well. I can always call back.


How did you know I was talking to my mom?

"No mom, I didn't set a timer. No mom, I didn't hang up on you." Smile
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Barada Nels
Dan isn't smart enough to hire me


Joined: 21 Jun 2011
Posts: 123

PostPosted: Sat Jun 25, 2011 10:00 am    Post subject: Re: Time limit (timeout) reduced to 60 minutes?

mmagic wrote:
How did you know I was talking to my mom?

"No mom, I didn't set a timer. No mom, I didn't hang up on you." Smile


Haha! I was speaking about my mother. Whenever anyone says did you hang up on me? I say yeah . . . I got tired of speaking to you for an hour and a half and hung up and called right back!

Seriously though, I had a 72 minute phone call today . . . so I can only guess they have kept the 90 minute cut-off time in my area. For now at least.
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