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Tool to make MagicJack run as a Windows Service
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gordoncanada
MagicJack Newbie


Joined: 16 Sep 2010
Posts: 7

PostPosted: Thu Sep 23, 2010 12:15 am    Post subject: Doesn't work on 64 bit

Hello,
I find this program works perfectly 32 bit. I also run Windows 7 Professional 64 bit and after running the program Magic Jack has no dial tone. It returns to normal after pressing "remove Windows Service."
Any ideas?
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proteus007
MagicJack Newbie


Joined: 23 Sep 2008
Posts: 7

PostPosted: Thu Sep 23, 2010 12:33 am    Post subject: Re: Doesn't work on 64 bit

gordoncanada wrote:
Hello,
I find this program works perfectly 32 bit. I also run Windows 7 Professional 64 bit and after running the program Magic Jack has no dial tone. It returns to normal after pressing "remove Windows Service."
Any ideas?


Gordon it works a lot better if everybody would make an effort to read the thread before posting a question.

As this was your second time asking this question you failed to notice that somebody else already answered you with a "Lol", which was, in my opinion, a perfectly understandable reaction to your question.

So let me help here to the extent that I can ...

Gordon, all you need to do is look anywhere above your post to realize that your question has been asked already and has been talked about at length.

If you do bother to read the thread you'll find out that someone already has found a solution although it seems to work for some (like me) and not for others.

However if you're still not going to take the considerable effort and time required of you to actually read the thread then there is another solution ... contact the front desk and submit a formal request. Someone will contact you when your issue has been resolved and will forward you an easy to understand instruction on what to do.

-Sal
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4plus3vette
MagicJack Newbie


Joined: 17 Sep 2010
Posts: 7
Location: New York

PostPosted: Thu Sep 23, 2010 9:06 pm    Post subject: Re: Doesn't work on 64 bit

gordoncanada wrote:
Hello,
I find this program works perfectly 32 bit. I also run Windows 7 Professional 64 bit and after running the program Magic Jack has no dial tone. It returns to normal after pressing "remove Windows Service."
Any ideas?


Hi Gordon,

Did you try this on your 64-bit Windows 7 setup?

1. Under My Computer, go into either:
a. C:\users\default\AppData\Roaming\mjusbsp (using semicharm/Gospelific's method) - OR -
b. C:\mjusbsp (using etvaugha's method)
2. Right Click on magicJack.exe and select PROPERTIES
3. Click on the SECURITY TAB
4. Click on EDIT (in the middle of the window)
5. Click on ADD (in the middle of the next window)
6. Type INTERACTIVE in the area titled Enter the object names to select (examples):
7. Select OK
8. In the list of Group or user names:, click on INTERACTIVE once and make sure the "Read & execute" and "Read" have a check mark in the allow column.
9. Select OK
10. Select OK again
11. Either reboot or stop and restart the magicJack process


That is what finally made it work for me.
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DreadFury
MagicJack Newbie


Joined: 20 Sep 2010
Posts: 8

PostPosted: Thu Sep 23, 2010 11:38 pm    Post subject: Re: Doesn't work on 64 bit

4plus3vette wrote:
gordoncanada wrote:
Hello,
I find this program works perfectly 32 bit. I also run Windows 7 Professional 64 bit and after running the program Magic Jack has no dial tone. It returns to normal after pressing "remove Windows Service."
Any ideas?


Hi Gordon,

Did you try this on your 64-bit Windows 7 setup?

1. Under My Computer, go into either:
a. C:\users\default\AppData\Roaming\mjusbsp (using semicharm/Gospelific's method) - OR -
b. C:\mjusbsp (using etvaugha's method)
2. Right Click on magicJack.exe and select PROPERTIES
3. Click on the SECURITY TAB
4. Click on EDIT (in the middle of the window)
5. Click on ADD (in the middle of the next window)
6. Type INTERACTIVE in the area titled Enter the object names to select (examples):
7. Select OK
8. In the list of Group or user names:, click on INTERACTIVE once and make sure the "Read & execute" and "Read" have a check mark in the allow column.
9. Select OK
10. Select OK again
11. Either reboot or stop and restart the magicJack process


That is what finally made it work for me.


I tried this and it personally made no difference.
I had no security/account issues with it, I just can't get the dongle to survive a reboot/sleep.

Can you reboot your computer and/or sleep/wake it and still have your MJ work every single time?
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4plus3vette
MagicJack Newbie


Joined: 17 Sep 2010
Posts: 7
Location: New York

PostPosted: Fri Sep 24, 2010 1:58 pm    Post subject:

I have never used sleep modes. With my set-up, I shut my machine down every night.

Since I got it working, it comes up every time and works the whole time the machine is on.

ETA: It works consistently on reboots as well.
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DreadFury
MagicJack Newbie


Joined: 20 Sep 2010
Posts: 8

PostPosted: Fri Sep 24, 2010 2:27 pm    Post subject:

4plus3vette wrote:
I have never used sleep modes. With my set-up, I shut my machine down every night.

Since I got it working, it comes up every time and works the whole time the machine is on.

ETA: It works consistently on reboots as well.


strange, I wish I could get this to work for me as well, but everytime I think it is finally working it dies and I have missed who knows how many calls.

I will try to play with it more this weekend and see if I can get some better results.

can you tell me anything else that might give a hint as to how you got your success?

any other steps you took?

where is the dongle plugged in? are you using the extension?

thanks!
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4plus3vette
MagicJack Newbie


Joined: 17 Sep 2010
Posts: 7
Location: New York

PostPosted: Fri Sep 24, 2010 3:32 pm    Post subject:

I pretty much followed this format from semi-charm:

http://www.phoneservicesupport.com/magic-jack-as-a-service-a-better-way-t1364.html (make sure you are on the first post)

Then I made the Vista/Windows 7 Mods as pointed out by Gospelific which are later in that post, but made the following changes in steps 4 and 7:

4) Open My Computer and go to
C:\Users\YourUserName\AppData\Roaming*
and move the mjusbsp folder to
C:\Users\Default\AppData\Roaming*

AND

7) Run regedit and go to
HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Services\MagicJack
Right click the MagicJack key, choose New>Key, and name it Parameters.
Now in the Parameters key, right click, choose New>String Value, and name it Application.
Double click the Application value and set it to: "C:\Users\Default\AppData\Roaming\mjusbsp\magicJack.exe" /scf _magicJackPersonalDataRoot "X:\magicJack"

--- where X is the second MagicJack drive letter you found earlier, then click OK.


Then arcadia2uk suggested that I come to this link and that is where I found SuperSport1966's suggestion to modify the magicjack.exe file for Windows XP SP2 compatibility and to Run as Administrator.

Then after lots of playing around, I finally got it going by adding the INTERACTIVE settings as stated earlier.


PROBABLY THIS BIGGEST THING that helped me was when semicharm said to try these TROUBLESHOOTING steps (I FOCUSED IN ON STEP 3, BUT I USED A SHORTCUT AND RAN THE COMMAND DIRECTLY FROM A COMMAND PROMPT - EXPERIMENTING WITH AN ADMINISTRATOR CMD PROMPT AND A NORMAL USER CMD PROMPT IS WHAT LED ME TO THE PATH ABOUT PERMISSIONS):

TROUBLESHOOTING:
If you've completed all of the steps and still can get it working, try the following:

1) Check that the MagicJack service is running. If not, try starting it.
- If it still doesn't start, make sure step 6 was completed correctly.

2) Open the Task Manager, click the Processes tab, and check if magicjack.exe is running.
- If it is, end the magicjack.exe process.

3) Edit or create a shortcut for MagicJack. Change the Target field to

"C:\Documents and Settings\All Users\Application Data\mjusbsp\magicJack.exe" /scf _magicJackPersonalDataRoot "X:\magicJack"

where X is the second MagicJack drive letter you found earlier. Change the Start in field to

"C:\Documents and Settings\All Users\Application Data\mjusbsp\"

a) If the shortcut works correctly, run regedit and go to
HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Services\MagicJack\Parameters
and correct the value for Application. Stop the magicjack.exe process and restart the MagicJack service.

b) If it shortcut doesn't work either, make sure that the mjusbsp folder is in "C:\Documents and Settings\All Users\Application Data", that the drive letter is correct, and that everything in the shortcut was entered correctly. Note that there IS a space between "/scf" and "_magicJackPersonalDataRoot"!


Good luck getting it going.

Jim

ETA: The dongle is plugged into one of my front USB ports (not a USB hub) and the magicJack is plugged directly into that. I have read that you don't need the dongle. I think it is just an extension cord.
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DreadFury
MagicJack Newbie


Joined: 20 Sep 2010
Posts: 8

PostPosted: Fri Sep 24, 2010 4:07 pm    Post subject:

Yea, I've done all this a few times and even altered the setup a few time trying to fix the situation.

this is basically what Evan's tool does as well, with slight changes to the path he stores the files.

I can get the service running fine, everytime.
sometimes after a reboot all is well too, but eventually it just stops working and I can't figure out why.

I know you don't need the dongle, but I don't have any other equipment to use.
I don't have a modem jack and I don't have any other ATA/VOIP device to mangle together. so I NEED the dongle to plug my phone in.

I am not really sure where the problem lies, it is annoying.

Thanks for the info, I will give it another go this weekend.
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4plus3vette
MagicJack Newbie


Joined: 17 Sep 2010
Posts: 7
Location: New York

PostPosted: Fri Sep 24, 2010 5:54 pm    Post subject:

Well, the next set of questions that I would pose to you would be:

How long have you been using Windows 7 and how much stuff do you have loaded on to it? Would it be more than ridiculous for you to re-install Windows 7?

The machine that I am running my MagicJack on was pretty new, but I spent several days installing SW to get it up and running like the machine that it replaced, so I considered reinstalling the OS to be too much bother.

If you really want this thing running and it is not an enormous pain to reinstall the OS, I would consider doing that.

Then, I would install MJ as one of the first things to put on. Use Evan's tool as it seems to be the easiest way to do it.

See if you can go into sleep mode and then back to a running state to see what happens.

Now start putting your programs back on one at a time. Start with the more common SW like Office, Firefox, ... See how it runs.

Lastly, install the odd-ball software that may be more likely to interfere with MJ.

That is what I would consider next.

It sucks, I know.

P.S. You could consider uninstalling questionable SW first to see if that helps. It may save you a re-install of the OS.
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DreadFury
MagicJack Newbie


Joined: 20 Sep 2010
Posts: 8

PostPosted: Fri Sep 24, 2010 7:29 pm    Post subject:

this all started happening after a brand new install.
I went from winxp 32 to win7 64.

MJ was the first thing I installed after my hardware drivers and the service (attempt) was right after.

the machine is used as a file server, PVR/Media server, and for the MJ. (I also use it to watch TV) and I have already setup all this software.

reinstalling would be a huge issue as setting up everything for the TV server is a long process with many things needing tweaking and setting up.

I have tried the MJ on another win7 x64 machine with the exact same results.

Of course, on all 32 machines I have tried this on, it works perfectly.

I honestly don't think there is anything installed that would conflict with the MJ, it has nothing but the same software (a lot less I might add) as before, but now is running 64bit.

the MJ service works fine when it works, like I said the dongle hardware seems to be 'ejected' and is disabled until a removal.

resetting the PC does not help, I have yet to unplug the machine itself to see if cutting ALL power the the MJ will allow it to work again on reboot, but I suspect that the device is being 'safely removed' and wont initialize until all power has been cut (usb thumb drives do this as well, they must be unplugged before they will initialize again, and the dongle contains a usb drive)

I know srvany.exe has 64bit issues as well, so I am suspecting the root of the problem probably lies here.

I will try a few things this weekend and let you know how it goes.

I just wish the util to hide the UI shared on this forum didn't cost money, I think it is ridiculous they charge for a util they used to give away for free that does something so 'simple' and I refuse to break down and pay for something out of desperation, which seems to be the authors intent.

I had minimal success trying to mess with the task manager as suggested by someone earlier, but it had unsavory side-effects (like mjsetup.exe always running in the background, sometimes multiple times)
I will give it a go again and see what happens.

if that doesn't work, I am going to try to just write a program in VB or AHK to hide the stupid thing myself.

I already wrote a super simple one which works, except the focus is still dropped from the main window, which is unacceptable, especially when you're watching tv.
It seems the MJ UI not only pushes itself on top, it uses a specific call to drop focus, almost like sabotage.

I used my script on many other things that 'steal focus' and it works fine, but not with MJ...

Seriously MJ.Com, why do you hate your customers so?

If I succeed creating a working util, I will share it FOR FREE (just as Evan has with his util).
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etvaugha
MagicJack Expert


Joined: 02 Jan 2010
Posts: 91

PostPosted: Sat Sep 25, 2010 12:23 pm    Post subject:

DreadFury wrote:
I know srvany.exe has 64bit issues as well, so I am suspecting the root of the problem probably lies here.


Does Microsoft have any documentation on this problem? For the most part, srvany should work on a 64-bit machine.
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DreadFury
MagicJack Newbie


Joined: 20 Sep 2010
Posts: 8

PostPosted: Sun Sep 26, 2010 2:07 am    Post subject:

etvaugha wrote:
DreadFury wrote:
I know srvany.exe has 64bit issues as well, so I am suspecting the root of the problem probably lies here.


Does Microsoft have any documentation on this problem? For the most part, srvany should work on a 64-bit machine.



Nothing official I can find other than vague statements of 'it isn't supported'.
If you google 'srvany.exe x64' you will find many topics about problems and things 'not working' and how it is 'not supported for x64 and there is no x64 version'

you'll also find several 3rd party alternatives which claim to overcome this, but the usage is slightly different.

Vista/7 also comes with it's own srvany-type util built into windows which fully supports x64.

I seem to be having success using the internal method but am not confident enough to share yet, after testing for a couple days I will share my results.

I am also trying to simplify it using the task scheduler to assign the service, because using the gui will make it easier for others to follow compared to cli.

so far, so good. (working since yesterday and 5 reboots, fingers crossed.)
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babaganoosh
MagicJack Newbie


Joined: 13 Sep 2010
Posts: 7

PostPosted: Tue Sep 28, 2010 10:24 pm    Post subject:

is there a way to see the log of calls without reversing all of this? is there a text file? web page?
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etvaugha
MagicJack Expert


Joined: 02 Jan 2010
Posts: 91

PostPosted: Sun Oct 24, 2010 12:28 am    Post subject:

babaganoosh wrote:
is there a way to see the log of calls without reversing all of this? is there a text file? web page?


No. Confused
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jcrayamsterdam
MagicJack Newbie


Joined: 20 Aug 2010
Posts: 2

PostPosted: Tue Oct 26, 2010 8:58 pm    Post subject: Re: MJ as a service

proteus007 wrote:
DreadFury wrote:
proteus007 wrote:
As I said in my last post MJ works great as a service in my Win7 64, now I am not a techie and I simply followed in some way the etvaugha instructions.

As to why it works for some and not for others I am not sure but after reading the post by 4plus3vette I have a sense that it has to do the "users accounts" for the following reasons:

I don't have any other user accounts in my PC and the administrator account for me has no password. When I turn on my PC I don't have any "user account" to click on or enter any passwords ... it just takes me directly to my desktop where my MJ works fine as a service.

However if I put my PC to sleep when I awake it, for some reason, I have to click on the "user account" to proceed (I still need not to input a password since I did not set up one) and then MJ does not work as a service and I get no dial tone. So I need to restart the PC where I don't have to click on any "user account" or enter any passwords and ... you guessed .. it works again.

Now I am not suggesting that if the dog barks and then it rains therefore the dog made it rain, but it does suggest a correlation between what it does seem to make it work and what I know for sure breaks it, if only in this particular case.

Also, I have not tried to set up my PC with a password on start up, or other user accounts because I don't need it, because I need to have the PC on until I go to sleep anyway and because it is never a good idea to try to fix something that it's not broken. But given all that I have experienced as described above my bet would be this problem is related to "user accounts" and/or passwords.

-Sal


I have UAC turned off, account control is not an issue unless another user group needs additional permissions for some reason.

this doesn't seem to be the case as it does work, just does not stay working for long...

I really wish I could get this working 100% again, it seems to only be an issue with x64 systems?




by the way, if you don't want to 'log in' after sleeping, do the following:
1.) right click desktop and select "Personalize".
2.) at the bottom right of the Personalization window, click "Screen Saver".
3.) near the bottom, click "Change power settings".
4.) on the left, click "Require a password on wakeup".
5.) set your power settings and select "Don't require a password".
6.) click "save changes".

NOTE: you may need to click "Change settings that are currently unavailable" to access these options, depending on your security settings. (They may be grayed out. If so, just click the link right above them to unlock them)


Yeah U were right I did what U suggested about UAC and now I don't have to click on anything if I was to put the PC to sleep. However, for some reason, going into sleep mode disables MJ even after I wake up the PC.


Hi guys,

I tried the revised instructions and the MJ works for a short time but after a day or so I cannot make outbound calls and when someone calls the line I hear a VERY long ring. If we pick up to answer nothing happens. Removing the service returns everything to normal.

Anyone have this issue?

J
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newtoncd
Dan isn't smart enough to hire me


Joined: 09 Jan 2009
Posts: 216

PostPosted: Tue Oct 26, 2010 9:27 pm    Post subject: Re: MJ as a service

jcrayamsterdam wrote:

Hi guys,

I tried the revised instructions and the MJ works for a short time but after a day or so I cannot make outbound calls and when someone calls the line I hear a VERY long ring. If we pick up to answer nothing happens. Removing the service returns everything to normal.

Anyone have this issue?

J


Look at the last four or five topics and that will give you a hint.
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jsherk
MagicJack Expert


Joined: 08 Dec 2009
Posts: 79

PostPosted: Fri Oct 29, 2010 9:57 am    Post subject:

As far as hiding the splash screen and the popup screen, I found the following tool called AutoSizer ... it works with any window you have, not just magicJack, and it will even minimize the annoying splash screen that appears when you first start up mj.

http://www.southbaypc.com/AutoSizer/

I tried all the other tools (magicBlock, magicSilence and magicHide) but I prefer this AutoSizer tool the best.

It has nothing to do with running mj as a service, it just minimizes the window.
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packee
MagicJack Newbie


Joined: 23 Mar 2010
Posts: 6

PostPosted: Wed Nov 17, 2010 8:00 pm    Post subject:

Any progress of Win7 x64? I have since upgraded to X64 from X32(so I can use all my ram fully) Tool ran great in x32 mode, but now like most others have posted, it installs fine and gets dial tone, but wont dial in or dial out. I also tried the sugg in the previous posts and still no go. Would love to use your program again, seems now calls are choppy and inconsistant running it as a program.
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yazyazoo
MagicJack User


Joined: 04 Aug 2009
Posts: 36

PostPosted: Thu Nov 18, 2010 1:44 am    Post subject:

jsherk wrote:
As far as hiding the splash screen and the popup screen, I found the following tool called AutoSizer ... it works with any window you have, not just magicJack, and it will even minimize the annoying splash screen that appears when you first start up mj.

http://www.southbaypc.com/AutoSizer/

I tried all the other tools (magicBlock, magicSilence and magicHide) but I prefer this AutoSizer tool the best.

It has nothing to do with running mj as a service, it just minimizes the window.


I tried AutoSizer which works at first. However when a call comes in the MJ Splash screen comes back up and doesn't minimize again.

Any suggestions?
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jsherk
MagicJack Expert


Joined: 08 Dec 2009
Posts: 79

PostPosted: Thu Nov 18, 2010 10:10 am    Post subject:

I have the Window Searching Option set to MATCH EXACT TITLE.

Sometimes it will popup when a call comes in but it always goes away.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 336

PostPosted: Sat Nov 20, 2010 12:44 am    Post subject:

How does this tool or running as a windows service in general affect the power saving modes of windows 7?

I know MJ in general disables Sleep in XP and I assume it did the same in W7. however I noticed I can still initiate sleep on my W7 64 when running as a service but as such incoming calls go to voicemail and do not wake the computer.

What is the best way to power save and keep MJ working? My MJ is running on an htpc.

Sorry if I am a poor searcher and it has been discussed before.
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tgglenn
MagicJack Newbie


Joined: 03 Jul 2008
Posts: 5
Location: clanton, alabama

PostPosted: Tue Dec 07, 2010 8:45 pm    Post subject: msc17

Evan...When I click on the file I get the error message "unable to find version of runtime to run this application". I just installed .net framework ver4, running Windows XP Service Pack 3. Any ideas on this. I tried searc on this but did not see anything previously posted. Thanks.
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etvaugha
MagicJack Expert


Joined: 02 Jan 2010
Posts: 91

PostPosted: Tue Dec 07, 2010 8:58 pm    Post subject: Re: msc17

tgglenn wrote:
Evan...When I click on the file I get the error message "unable to find version of runtime to run this application". I just installed .net framework ver4, running Windows XP Service Pack 3. Any ideas on this. I tried searc on this but did not see anything previously posted. Thanks.


I have not heard of this problem before. You could try searching Google for that error message. It isn't a message from my program. Perhaps there is a problem with your .NET framework installation.
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tgglenn
MagicJack Newbie


Joined: 03 Jul 2008
Posts: 5
Location: clanton, alabama

PostPosted: Tue Dec 07, 2010 10:50 pm    Post subject: msc17

Hey, thanks for the reply! I knew I hadn't seen anything posted on that message. It is referring to dll files. May have a corrupt download of the .net. Will delete and re-install. Thanks again.
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timnop
MagicJack Newbie


Joined: 20 Oct 2010
Posts: 2
Location: Wisconsin

PostPosted: Sat Dec 11, 2010 2:32 pm    Post subject: Same error

I have the same error, can't find the runtime file. Did uninstall and re-install of framework fix the problem?
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dida2010
MagicJack Newbie


Joined: 11 Jan 2010
Posts: 7

PostPosted: Thu Dec 16, 2010 6:47 pm    Post subject:

Nevermind, everything working fine. Smile
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caciavar
MagicJack Newbie


Joined: 17 Dec 2010
Posts: 1

PostPosted: Fri Dec 17, 2010 5:50 pm    Post subject: Working flawlessly

I've got this working flawlessly in Windows 7 64-bit. It works after a computer restart, even before logging in (while at user login screen).

I followed all the instructions to grant INTERACTIVE group permissions to read and execute the majicJack.exe. For good measure I also run this in compatibility mode and run it as administrator (not sure if that matters as I haven't tested it yet).

ALSO (here's the key), instead of installing the service using etvaugha's method / utility, I used firedaemon to create the service to run magicJack.exe as a service.

Work's beautifully! Combined with orkAudio for recording calls, it's amazing!
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gmc90
MagicJack Newbie


Joined: 20 Dec 2010
Posts: 2

PostPosted: Mon Dec 20, 2010 7:16 am    Post subject:

No trouble at all with Win7 64 bit install, following procedures to run as Admin on all user profiles.

However, one question, and one "experience" I will relate - maybe can save someone some minor trouble.

What happened:
I'm new to MJ. SO I installed the MJ device, installed the SW, tested it, got my phone number, all is well. Installed MSC_17. Followed SuperSport1966's instructions, worked perfectly.

Then, to get my wiring the way I wanted it, I pulled the MJ dongle, strung wires, and then plugged back in. My machine then re-installed the SW, which disabled the MSC_17 package and made the MJ SW not work either. No worries, did 5 minutes of uninstalling/reinstalling, and was back in business. But in retrospect, I think I'll power down my machine before unplugging the MJ dongle in the future.

Could very easily be my machine's setup that caused this. I am not blaming this excellent SW package!

Now my question:
As I'm a newbie to MJ, how do I set up VM, and access it, if I cannot use the normal SW app?

Did we ever get a read on whether the MSC_17 package works with Magic Features?
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rtaite
MagicJack Newbie


Joined: 25 Dec 2010
Posts: 1

PostPosted: Sat Dec 25, 2010 5:34 am    Post subject: Newbie here... not elegant, but it does work Win 7 64bit

All,

I run MagicJack on a PC that stays on all the time. I use Windows Professional 7. I have no clue if this works on all versions of Windows, but it is easy and despite not being as clean as running MJ as a service, it works and will also allow you to add the Magic Features software suite without fear that it will somehow not work once MJ is run as a service.

It's so simple and I apologize if others have already suggested it.

Here it is:

1) Unplug your MJ USB adapter.
1) Using Administrative Tools under Control Panel, create a new login called Magicjack. Also if you aren't currently using a login for Windows 7, create a login for yourself which is a local Administrator on your machine. At this point, you should have at least two logins: your personal login ("Me" and "Magicjack").
2) Log out of your current "Me" session in Win 7. Log in as "Magicjack"
3) Plug your MJ USB adapter in.
4) Let the MJ window come up. Make sure it is working.
5) Install any other software which you might like to use with the MJ such as Magic Features. Make sure the add ons are working.
6) Now click Start and select the Switch User command to return to your "Me" session while leaving "Magicjack" still active. The Switch User command is part of the expanded Log Out menu.
7) Log in to your "Me" session.

Now, obviously, any time you have to reboot the machine, you would have to go through the process of logging into Magicjack first and then Me second, but it is a rock solid method and should work for every flavor of Windows. Again, it isn't as clean as running as a service, but it is very stable and lets you run third party MJ applications with complete confidence.

My $0.02,

Ralph
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jrankin229
MagicJack Newbie


Joined: 29 Dec 2010
Posts: 1

PostPosted: Wed Dec 29, 2010 6:49 pm    Post subject: Help- no dial tone -but service is running -OS Server 2008

Hi all,

I am trying to run the tool and do see the service running and majic jacks splash screen has disappeared but there is no dial tone and even when I dial a rumber it does not dial. Not sure what to do here...

Any sugjestions

I know the program was built to run on XP and windows 7 but figured Server 2008 has same architecture as Windwos 7.

please reply or e-mail jrankin229@yahoo.com

Thanks Smile
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GrandVisier
MagicJack Newbie


Joined: 22 Jan 2011
Posts: 1

PostPosted: Sat Jan 22, 2011 12:39 pm    Post subject:

I was using the MSC-17 program to run Magic Jack as a service when I was running XP. It worked beautifully. It was loaded before I logged on, and the sound quality was amazing (for Magic Jack).

However, I've since update to Windows 7 x64. The MSC-17 program doesn't seem to work with this. It installs, but I get no dial tone.

I hate having to wait forever for Magic Jack to load. I hate the splash screen popping up all the time. And, I hate that Magic Jack takes forever to shut down when I need to reboot.

Anyone else having the same issue or have any suggestions? I'm not interested in a program that has tons of features or lets me skin the Magic Jack. I'm just looking to get it to run as a service, the way I had it before.

I'm not a computer programmer, so try to keep it simple. Smile
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packee
MagicJack Newbie


Joined: 23 Mar 2010
Posts: 6

PostPosted: Fri Feb 18, 2011 4:39 pm    Post subject: Issues with MSC17

Hi there, I recently had MJ working using MSC_17. Problem getting a dial tone started so I removed the service using the remove feature. Then I updated to the new SW from majicjack (came up saying update DL'ng) now I cant seem to install MSC17 again as it is saying that its already installed as a service and when I hit the removal option it errors out saying
errors encountered

Its still telling me that it is installed as a service eventho it really isn't, still have the MJ splash popping up, however the phone does work.

I'm using Win7 64 bit and would like to return back to using it as a service as I get better phone quality(no lag)

Thanks for you help

Jeff
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packee
MagicJack Newbie


Joined: 23 Mar 2010
Posts: 6

PostPosted: Fri Feb 18, 2011 8:10 pm    Post subject: Re: Issues with MSC17

packee wrote:
Hi there, I recently had MJ working using MSC_17. Problem getting a dial tone started so I removed the service using the remove feature. Then I updated to the new SW from majicjack (came up saying update DL'ng) now I cant seem to install MSC17 again as it is saying that its already installed as a service and when I hit the removal option it errors out saying
errors encountered

Its still telling me that it is installed as a service eventho it really isn't, still have the MJ splash popping up, however the phone does work.

I'm using Win7 64 bit and would like to return back to using it as a service as I get better phone quality(no lag)

Thanks for you help

Jeff


Figured it out...had to delete the service in Registry, once I did that installed MSC17 again and working like a champ.

Thanks again

Jeff
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 336

PostPosted: Sat Mar 19, 2011 2:33 pm    Post subject:

etvaugha wrote:
SuperSport1966 wrote:
etvaugha wrote:
nitemare wrote:
Does not work with Windows 7 64-Bit.. No dial tone.
Oh well.


Yeah it looks like 64-bit is out for the time being. Sad I'll put a note on the page...


WooHoo! Got it working on my Win 7 64bit. There might be an easier way, but this is exactly what I did, and it now works as a Service. Maybe this will help to diagnose what needs to be modified in "MSC_17"?

This looks harder than it really is...

1. Use MSC_17 to Uninstall the Service if it's not already.

2. Uninstall MagicJack using Control Panel, Programs and Features.

3. Unplug MagicJack from USB

4. Delete the folder C:\mjusbsp

5. Restart your computer

6. Plug in your MagicJack and allow it to Update

7. Make sure the MagicJack operates as it should

8. Use MSC_17 to Set MagicJack as Service

9. Browse to C:\mjusbsp

10. Right Click and select Properties on cdloader2.exe

11. Select Compatibility Tab

12. Click 'Change settings for all users'

13. 'Check Run this program in compatibility mode for:' and select 'Windows Vista (Service pack 2)'

14. Check 'Run this program as an administrator'

15. Click 'OK' button and Click 'OK' again.

16. Repeat steps 10-15 on the following additional files:
instsrv.exe
magicJack.exe
magicJackLoader.exe
magicJackSplash.exe
srvany.exe

17. Restart your computer

18. Hopefully, it now works for you as it does for me. Wink

PS: Please try at your own risk. No complaining if it does not work or kills your computer...


Very nice work. It seems to me though that all you would need to do is install the service, set compatability mode on magicJack.exe, and restart the machine. Some of the files you listed are not even used when MJ is run as a service so setting comaptability on them shouldn't matter.

I will get some semblence of these steps posted on my site, or idealy, update the program to automatically set the compatbility attributes on these files for 64-bit setups.


Had the service running for awhile. But then it stopped working yesterday. Tried rebooting, restarting etc. Then did the uninstall and reinstlall as described here. I think I had set the compatability mode the first time but nevertheless it is back up. The reinstall takes about 5 minutes.

Thanks to both of you:)

I would rather have mj running on the account I am logged in on, as to have two user accounts running (as an alternative method) would use up more resources.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 336

PostPosted: Sun Mar 20, 2011 3:00 pm    Post subject:

Spoke to soon. It seems that whenever I reboot mj stops working
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witness9
MagicJack Newbie


Joined: 01 Apr 2011
Posts: 1

PostPosted: Fri Apr 01, 2011 2:36 pm    Post subject: Error encountered during operation

Has anyone seen the subject error on installation?

I get as far as 'Move install out of user folder when the error pops up.
I'm using XP (64bit).

TIA
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gmc90
MagicJack Newbie


Joined: 20 Dec 2010
Posts: 2

PostPosted: Tue Apr 05, 2011 4:49 pm    Post subject: Memory leak when running as service / Win7 64 bit

Anyone else have memory leak - at least I think that's what it is, I'm not that techie - when running as a service?

I'll boot up, the service starts. Memory (as shown in Task Manager) shows, oh, 80MB or so. MJ works fine, calling in or dialing out.

A day later...task manager shows MJ using 150MB. And MJ doesn't work so well anymore - both on inbound/outbound calls.

After a few days - have seen MJ as high as 250-275MB memory. When it gets that high...MJ effectively doesn't work.


I am running W7, 64 bit, pretty darned fast Core 2 Duo processor and 4 GB RAM. I generally leave my machine on all the time. The only reason I power down or reboot, lately, is to "clean out" the MJ problem.
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Public_Domain
MagicJack User


Joined: 24 Jan 2010
Posts: 43

PostPosted: Wed Apr 06, 2011 1:25 pm    Post subject:

I've been getting a memory leak/out of memory error about once a week since I switched to a dedicated EB1006 machine that only runs MJ, printer and my TV. I need to setup an auto reboot to run every week, should fix it, just haven't gotten around to it.
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oldreb
MagicJack Newbie


Joined: 24 Apr 2011
Posts: 2

PostPosted: Sun Apr 24, 2011 9:58 pm    Post subject:

This software works great except when I restart my computer it stops working and I have to uninstall then reinstall.

Can anyone help me with this issue?
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slimenem
magicJack Apprentice


Joined: 07 Jul 2008
Posts: 25

PostPosted: Mon May 02, 2011 5:20 am    Post subject:

This program works. But when a call comes through its ringing both on pc and phone. Id rather it just ring phone. Any idea how i can stop it from ringing pc as well? I'm using windows 7 ultimate 64bit. Thanks in advance...
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MJ61
MagicJack Newbie


Joined: 09 Aug 2011
Posts: 1

PostPosted: Tue Aug 09, 2011 2:04 pm    Post subject: Restarting issues

Installed MSC17 and it ran GREAT (I love it). I then put the MJ on a powered USB and restarted the CPU (WinXP-P) and the MJ software loaded as it always had in the past. I stopped MSC and restarted it then once again it worked great. My question then is this, will I have to restart MSC17 every time I have to restart the computer? I went to msconfig and didn't see it there, should I have? Does it matter where the program is filed? Any help will be really appreciated.
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etvaugha
MagicJack Expert


Joined: 02 Jan 2010
Posts: 91

PostPosted: Sun Aug 14, 2011 7:59 pm    Post subject: Re: Restarting issues

Version 1.8 is now available!

Changelog:
- Implemented additional threads for smoother, more responsive UI operation
- Improved error handling and reporting
- Refactored app architecture to be more efficient, reliable, and expandable

Let me know if there are any issues. I tested this with excellent results on two machines, a Win7 32-bit box and a Win7 64-bit box.

Download at www.evanvaughan.com/magicjack.aspx

If you're interested in the source code you can get it at www.evanvaughan.com/files/msc_source.zip

---Evan
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omicronkappa278
MagicJack Newbie


Joined: 03 Oct 2011
Posts: 1

PostPosted: Mon Oct 03, 2011 6:46 am    Post subject:

oldreb wrote:
This software works great except when I restart my computer it stops working and I have to uninstall then reinstall.

Can anyone help me with this issue?


I am having the same issue. I installed the latest one and it setup perfectly, but after a reboot there is no dial Tone. I am running this on a Windows Home Server (Server 2003).
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jellison9
MagicJack Newbie


Joined: 03 Oct 2011
Posts: 2

PostPosted: Mon Oct 03, 2011 9:45 am    Post subject: MSC 1.8 and MagicJack 2.0.607.3 Not Working After Reboot

I'm having the same problem as the other posters. For background, I have Windows Vista 32-bit SP2 on an HP Pavilion and have been running MagicJack with MSC just fine for months. It has been reliable. Three days ago, due to a failing hard drive and a RAID migration tool that locked up, I put in a couple new hard drives (it needed it anyway) and did a clean reinstall of Vista from scratch, beginning from the factory install disks (which began with Vista SP1). After a couple of days I had all off microsoft's Windows Update patches back in and the system back past SP2, plus all the apps I use all the time re-installed and patched. Everything seems to be working fine. The last step was to log in as Administrator and plug MagicJack back in. It installed normally, downloaded the latest (magicJack.dll version 2.0.607.3, modified date 8/23/2011. 166KB), got dial tone and dialed out with the handset, and got the landline phone fine. Then I downloaded MSC 1.8 and ran it, and it ran as normal. I tried the handset again, got dialtone, dialed out normally and got the landline phone fine again. Then I gave the system a reboot, waited 5 minutes, logged in and tried dialing out with the handset, and it's not working. The symptom is that I get dialtone ok, punch in the phone number on the handset as before, hear the tones OK in the earpiece of the handset as I do so (as normal), then get dial tone again. It doesn't dial out. Waiting a while or rebooting again doesn't make a different. I tried some basic probing to see what is going on. The magic jack files are in C:\mjubsp where they are supposed to be (as best I can remember from last time I installed with MSC). When I go to Control Panel, Administrative Services, and double-click Services, about half way down I see it running magicJack as a service OK. Status is Started, Service Type is Automatic, Log on As is Local System. I tried pausing it for about 15 seconds and then starting it again, but when I tested with the handset I got the same symptoms: dial tone, dialing, then dial tone again and stays there. I'm not sure what to try at this point. Could it have failed because I installed MagicJack while logged in as Administrator and ran MSC while logged in as the same? (I think I ran MSC under a user account before, but it's far enough back I can't recall for certain.) When I right-click on the running magicJack service, select Properties, and check tabs, the log on is "Local System acocunt", which I think is what it was before. Under Dependencies there aren't any dependencies listed. I've also tried stopping the service, waiting 30 seconds, then starting it again, but the symptoms are the same. What's the next step? Thanks.
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jellison9
MagicJack Newbie


Joined: 03 Oct 2011
Posts: 2

PostPosted: Mon Oct 03, 2011 5:05 pm    Post subject: Post subject: MSC 1.8 and MagicJack 2.0.607.3 Not Working Af

It's now working: I gave the HP Pavilion the first full power-down since the MagicJack install, plugged in the 3 external USB drives that are usually kept connected, then powered back up. I gave it a few minutes to come all the way back up, then without logging in, tried calling my landline from the handset. It *did* dial out, but instead of the landline I got that MagicJack tape voice from their test call service saying my call was successful. AFter that I tried calling my landline again, and it worked. I tried rebooting again and calling my landline again, and it worked. So, best guess, is that after changing MagicJack over from a desktop application to a service, Vista 32-bit needs one full power down to somehow finish up the changeover. After the power down, the service will keep working after reboots. If you're having this problem, give this fix a try. Thanks.
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AiricR
MagicJack Newbie


Joined: 05 Oct 2011
Posts: 1

PostPosted: Wed Oct 05, 2011 6:13 pm    Post subject:

Thank you for this.... It was bugging me to no end while others use the phone and I'm trying to work...Worked Flawlessly .MJ just vanished and still works.
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Rubberchicken
MagicJack User


Joined: 15 Jan 2008
Posts: 37

PostPosted: Tue Oct 18, 2011 12:43 am    Post subject:

i cant even get it to install i keep getting this error and yes i installed the latest net framework? heres a screenshot does anyone have any ideas

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Rubberchicken
MagicJack User


Joined: 15 Jan 2008
Posts: 37

PostPosted: Tue Oct 18, 2011 3:06 am    Post subject:

Rubberchicken wrote:
i cant even get it to install i keep getting this error and yes i installed the latest net framework? heres a screenshot does anyone have any ideas




UPDATE:got it working it wouldnt work with netframework 4.0 installed by itself so we installed net framework 3.5 without removing version 4.0 and its working great!!!

Did anyone figure out how to make magicfeture work with this yet ? i would like to run magicfeature with it if possible
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MrSamD
MagicJack Newbie


Joined: 19 Oct 2011
Posts: 1

PostPosted: Wed Oct 19, 2011 4:44 am    Post subject: WIN 7 x64 installation error ACCESS DENIED

ACCESS TO PATH "magicjacksplash.exe' IS DENIED

Does anyone know how to fix this problem?

version 1.8
OS: Windows 7 x64
Question
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stargazer007
MagicJack Newbie


Joined: 01 May 2008
Posts: 9

PostPosted: Tue Dec 27, 2011 7:16 pm    Post subject: Voice Mail

How to you access voice mail when using MSC?
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