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Top Request - eliminate bootup image, 3 way calling, record

 
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Denver Dave
MagicJack Contributor


Joined: 07 Jan 2008
Posts: 55

PostPosted: Sun Dec 14, 2008 9:47 pm    Post subject: Top Request - eliminate bootup image, 3 way calling, record

I've had my Magic Jack for a year now and I'm wondering whether to renew.

On the good side:
- Call quality is good for me
- works consistently
- this discussion forum

On the bad site
- the initial bootup image is rude and has led me to not leaving my MJ plugged in, so I forget that I have it, haven't used for a couple of months
- No 3 way calling - a must for business use
- Call recording should be built in

I see that there is a deal to get 5 years for the price of 3. I may renew for one more year, sure wish some tool would address the bad side above, with an annual cost, even if it cost more.

Dave
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tony
Dan Should Pay Me


Joined: 04 May 2008
Posts: 509
Location: Vancouver, BC

PostPosted: Sun Dec 14, 2008 11:00 pm    Post subject: Re: Top Request - eliminate bootup image, 3 way calling, rec

Denver Dave wrote:
On the bad site
- the initial bootup image is rude and has led me to not leaving my MJ plugged in, so I forget that I have it, haven't used for a couple of months
- No 3 way calling - a must for business use
- Call recording should be built in

Dave


Hi,
Some work-arounds, but not built-in which I suspect you're wanting.

For 3-way, get another MJ and plug into a spare computer. Get a 2-line phone to do the conferencing. I have an ATT 993 desk set and I can initiate conferencing by initiating the calls. Works great (landline is line 1, MJ is line 2, but you can have 2 MJ's connected). By the way, MJ does do 3-way calling as one of it's current features but your callers have to call your MJ number.

For avoiding the bootup image, dig up one of your company's old computers or laptops. Set one up to run the MJ solely and you don't have to look at the popup. Or better yet, check out the Thin Client options discussed elsewhere on this forum.
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Denver Dave
MagicJack Contributor


Joined: 07 Jan 2008
Posts: 55

PostPosted: Mon Dec 15, 2008 1:57 am    Post subject:

Thanks for the information Tony. I the work-arounds are worth knowing until MJ listens to its customer base needs or a competitor's product is available.

If it wasn't for this discussion forum, I probably would not renew - thank you.
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sbw07
MagicJack Contributor


Joined: 01 Jan 2008
Posts: 74

PostPosted: Sun Dec 21, 2008 8:32 am    Post subject: Avoid boot-up image

To get rid of the boot-up image (One minute of patience...) see my post here http://www.phoneservicesupport.com/post4997.html#4997
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