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transfer a number from 1 MJ account to another

 
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hkassof
MagicJack Newbie


Joined: 22 Jan 2012
Posts: 1

PostPosted: Sun Jan 22, 2012 9:47 am    Post subject: transfer a number from 1 MJ account to another

I recently purchased a MJ+ and set it up on a different email from my old MJ. I want to transfer my old MJ # to MJ+ and i can't do it. Any suggestions
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cdisxm
MagicJack Newbie


Joined: 27 Dec 2011
Posts: 7
Location: Dan can't afford me yet

PostPosted: Mon Jan 23, 2012 12:11 pm    Post subject:

You are right. You can't do it. I tried and they said they say they are two different products (marketing talk for buy another MJ+)

I doubt there is much difference between them except the ethernet port they squeezed in.

Cheers!
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1548

PostPosted: Mon Jan 23, 2012 1:09 pm    Post subject:

cdisxm wrote:
You are right. You can't do it. I tried and they said they say they are two different products (marketing talk for buy another MJ+)

I doubt there is much difference between them except the ethernet port they squeezed in.

Cheers!


It can be done if it is handled properly from the start. You can have the number on your old MJ be the one that is used on a new Plus. I believe his problem is that it needs to be done under the same account as the original MJ, and not one set up under a new account with a different email. Once he registered the Plus under a new account, he was screwed.
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BILLY_KIDD
magicJack Apprentice


Joined: 02 Mar 2012
Posts: 11

PostPosted: Sun Mar 04, 2012 4:38 pm    Post subject: just take the mj+ back

get a new one and set it up as described, using the old account. MJ has a very primitive accounts system. Do it wrong and they can't change it.
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shushwap
MagicJack Contributor


Joined: 25 Jan 2012
Posts: 74

PostPosted: Sun Mar 04, 2012 6:26 pm    Post subject:

Can you not port the # from the one to the other... Or port the nymber to google voice and then port over
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