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Transfering mj to antoher mj device.

 
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nestermarley
MagicJack Newbie


Joined: 22 Apr 2010
Posts: 2

PostPosted: Fri Apr 23, 2010 12:08 am    Post subject: Transfering mj to antoher mj device.

Good morning all,

I have a mj device that is flaking out on me(falls out of the usb port alot, blue light does not coming on consistenly) and would like to port my existing number to a new mj device. Is this possible?

Thx in advance,

Marley

ps. where is the phone number assosicated with the device stored?
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Fri Apr 23, 2010 2:03 am    Post subject: Re: Transfering mj to antoher mj device.

nestermarley wrote:
Good morning all,

I have a mj device that is flaking out on me(falls out of the usb port alot, blue light does not coming on consistenly) and would like to port my existing number to a new mj device. Is this possible?

Thx in advance,

Marley

ps. where is the phone number assosicated with the device stored?


You MUST contact MJ tech chat BEFORE you plug in the new device and have them move the number to new/replacement device. See if you can connive to have them replace it free or $10 charge.
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nestermarley
MagicJack Newbie


Joined: 22 Apr 2010
Posts: 2

PostPosted: Sat May 01, 2010 2:34 pm    Post subject:

I tried several times and finally found an agent that understood what I was asking and was willing. Thanks for the help!
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