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Transferring Old info to New MJ Unit

 
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lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Mon Apr 28, 2008 4:32 pm    Post subject: Transferring Old info to New MJ Unit

I received my replacement MJ today and was wondering if there is a way to make it think it is my old one. I would like to keep my old number. Any ideas are appreciated.
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lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Tue Apr 29, 2008 2:44 pm    Post subject:

So is there no way to keep my old magicjack number with my replacement magicjack? Anyone please?
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Tue Apr 29, 2008 3:24 pm    Post subject:

Did you try Customer Service? I would go there first. Although others have had a less-than-positive experience on occasion, mine has been good.

I would think it should be pretty straight forward to change the numbers, but who knows?
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lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Tue Apr 29, 2008 4:22 pm    Post subject:

I have tried a couple times. They said something about my serial number being tied to my old device. I haven't really received any help from them but I'll try calling again and maybe someone new will answer.
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