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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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lurn
MagicJack Newbie
Joined: 28 Apr 2008
Posts: 3
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 Posted: Mon Apr 28, 2008 4:32 pm Post subject: Transferring Old info to New MJ Unit |
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| I received my replacement MJ today and was wondering if there is a way to make it think it is my old one. I would like to keep my old number. Any ideas are appreciated. |
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lurn
MagicJack Newbie
Joined: 28 Apr 2008
Posts: 3
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| Posted: Tue Apr 29, 2008 2:44 pm Post subject: |
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| So is there no way to keep my old magicjack number with my replacement magicjack? Anyone please? |
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Darkman90808
Dan Should Pay Me
Joined: 27 Feb 2008
Posts: 701
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| Posted: Tue Apr 29, 2008 3:24 pm Post subject: |
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Did you try Customer Service? I would go there first. Although others have had a less-than-positive experience on occasion, mine has been good.
I would think it should be pretty straight forward to change the numbers, but who knows? |
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lurn
MagicJack Newbie
Joined: 28 Apr 2008
Posts: 3
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| Posted: Tue Apr 29, 2008 4:22 pm Post subject: |
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| I have tried a couple times. They said something about my serial number being tied to my old device. I haven't really received any help from them but I'll try calling again and maybe someone new will answer. |
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