magicJack  and magicJack Plus Support, Reviews, FAQs and Tricks Forum Index

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks


magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Transferring Old info to New MJ Unit



 
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Tricks Forum Index -> magicJack Tips and Tricks
View previous topic :: View next topic  
Author Message
lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Mon Apr 28, 2008 4:32 pm    Post subject: Transferring Old info to New MJ Unit Reply with quote

I received my replacement MJ today and was wondering if there is a way to make it think it is my old one. I would like to keep my old number. Any ideas are appreciated.
Back to top
View user's profile Send private message
lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Tue Apr 29, 2008 2:44 pm    Post subject: Reply with quote

So is there no way to keep my old magicjack number with my replacement magicjack? Anyone please?
Back to top
View user's profile Send private message
Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Tue Apr 29, 2008 3:24 pm    Post subject: Reply with quote

Did you try Customer Service? I would go there first. Although others have had a less-than-positive experience on occasion, mine has been good.

I would think it should be pretty straight forward to change the numbers, but who knows?
Back to top
View user's profile Send private message
lurn
MagicJack Newbie


Joined: 28 Apr 2008
Posts: 3

PostPosted: Tue Apr 29, 2008 4:22 pm    Post subject: Reply with quote

I have tried a couple times. They said something about my serial number being tied to my old device. I haven't really received any help from them but I'll try calling again and maybe someone new will answer.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    magicJack and magicJack Plus Support, Reviews, FAQs and Tricks Forum Index -> magicJack Tips and Tricks All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB Turbo Extended Edition © 2010, phpBB Group