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Trouble with Windows 7 install? Read this.

 
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shorty4014
MagicJack Newbie


Joined: 30 Jul 2008
Posts: 2

PostPosted: Fri Apr 16, 2010 10:13 pm    Post subject: Trouble with Windows 7 install? Read this.

I was having problems with installing my Magic Jack on Windows 7. This is what a Live agent told me to do.

Plug in the Magic Jack unit.

Run the Windows 7 update:
http://upgrades.talk4free.com/tools/magicJackUpdate.exe

Keep the Magic Jack plugged in.

After this update is finished, it will say to plug back in the Magic Jack. Unplug the unit, and wait a few seconds and plug the unit back in.
If your autoplay opens, Install the Magic Jack from the [Magic Jack CD drive] (not literally a CD drive).
If the Autoplay does not open, run the Magic Jack application from the two drives listed.


If you are still not getting the Magic Jack to install (I had this problem),
Disable the Windows Firewall.
Now, click the Windows (start) Button.
Click on the User name (not the user icon).
A window will open containing folders like documents, pictures, music, etc.
Click Organize, then folder and search options.
Click on the View tab and select to view all hidden files, folders and drives.
Now, back in the folder, open the folder called App Data.
Open the folder Roaming.
Open the folder mjusbsp.
Find the file Setup1 (application) and right-click on it and send to Desktop.
Run this Application and you should see Magic Jack startup.

Now don't forget to enable your Windows Firewall.

That should be it. This was what worked for me.
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