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type username and pw for verification everytime mj loads ?

 
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greendesert
MagicJack Newbie


Joined: 05 Dec 2009
Posts: 8

PostPosted: Sun Dec 06, 2009 5:20 pm    Post subject: type username and pw for verification everytime mj loads ?

Every time I load MJ, I get a verification window where I have to put in my username and password. Today, the mj chat support told me that it has been made a standard procedure as people started complaining of their mjs being stolen.

I dont believe it - do you all have to put key in your username and pw for verification everytime you load mj ?
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Nobody beats the Whiz!
Dan Should Pay Me


Joined: 26 Oct 2009
Posts: 559

PostPosted: Sun Dec 06, 2009 6:09 pm    Post subject:

That's a negative. I never have to enter my credentials, except when directly accessing the my.magicjack website.

I do a fresh reboot every morning.
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greendesert
MagicJack Newbie


Joined: 05 Dec 2009
Posts: 8

PostPosted: Sun Dec 06, 2009 6:37 pm    Post subject:

see.... I knew that. this mj is messed up in windows 7 Sad

and the mj support is a liar that I have to do it everytime for security reasons.
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Nobody beats the Whiz!
Dan Should Pay Me


Joined: 26 Oct 2009
Posts: 559

PostPosted: Sun Dec 06, 2009 7:33 pm    Post subject:

greendesert wrote:
see.... I knew that. this mj is messed up in windows 7 Sad

and the mj support is a liar that I have to do it everytime for security reasons.


Well, let's ask others who are using W7. Isn't it true that you W7 users got a MJ update that the rest of us did not?

Because I'm still using my beloved XP, and didn't get that W7 update, that means you may very well have some type of new requirement, that I don't.

Do other W7 users have to "log-in" each time they start MJ?

However, I suspect you're right about being lied to.
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cbert1
magicJack Apprentice


Joined: 12 Jan 2009
Posts: 22
Location: Montreal, Quebec

PostPosted: Sun Dec 06, 2009 7:40 pm    Post subject:

Same to me I had to enter my credentials, each time for the last 2 days but today it seems to be ok and did not ask for my my credentials when I lstart the MJ device.

My OS : wndows XP.


Last edited by cbert1 on Sun Dec 06, 2009 8:09 pm; edited 1 time in total
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greendesert
MagicJack Newbie


Joined: 05 Dec 2009
Posts: 8

PostPosted: Sun Dec 06, 2009 7:51 pm    Post subject:

On the win xp machines, sometimes I had to type for verification but once. I even asked the chat support that once I have successfully verified why would I have to do that again if I immediately plug out and plug in the device. She went into detail about mj being reported stolen ......
Anyways on win xp I had to do once in a while only.

I did installed the win 7 update and it sort of seemed to flash the device. Nothing came out of it.

It seems they need to do something about win 7. And all the contacts got deleted also Sad
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newbie513
magicJack Apprentice


Joined: 21 Aug 2008
Posts: 11

PostPosted: Wed Dec 09, 2009 6:14 pm    Post subject:

Having the same problem, any solution?

OS: XP
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greendesert
MagicJack Newbie


Joined: 05 Dec 2009
Posts: 8

PostPosted: Wed Dec 09, 2009 7:10 pm    Post subject:

Seems they are implementing this feature slowly. This very reason is enough for me to stop using mj. I am so tired of doing that all the time.
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mphixson
MagicJack Expert


Joined: 12 Nov 2007
Posts: 98
Location: Massachusetts

PostPosted: Wed Dec 09, 2009 7:22 pm    Post subject:

i had to do this as well, but only one day, about a week after i renewed for the third year.
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greendesert
MagicJack Newbie


Joined: 05 Dec 2009
Posts: 8

PostPosted: Wed Dec 09, 2009 8:02 pm    Post subject:

yeah, I also did once a while.
But to do it every time you plug in (maybe more than once daily) is a pain
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