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Unable to call VM from the telephone connected to MJ

 
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veb22
MagicJack Newbie


Joined: 30 Jan 2009
Posts: 4

PostPosted: Fri Jan 30, 2009 2:27 pm    Post subject: Unable to call VM from the telephone connected to MJ

Every feature of my MJ works great including the ability to use the VM. The problem is that I can only access the VM from a phone that is not plugged into MJ.

In other words, I can access my VM just fine from my home phone or cell phone or any other telephone, but when I try to access it by calling my MJ phone number with the phone connected to the MJ device it makes an attempt (says "Trying 00:00" in the MJ ready to call window) but then goes back to a dial tone.

I did use the MJ chat and they did offer some ideas, but none worked. Anyone have any ideas or have had this problem?
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az2008
MagicJack Sensei


Joined: 20 Aug 2008
Posts: 1404
Location: Tempe, AZ

PostPosted: Fri Jan 30, 2009 2:32 pm    Post subject: Re: Unable to call VM from the telephone connected to MJ

This belonged in the tech support forum. See http://www.phoneservicesupport.com/vmail-cannot-check-vmail-using-handset-or-vmail-button-t4586.html

Mark
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