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stevenr MagicJack Newbie
Joined: 02 Dec 2011 Posts: 8
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Posted: Tue Jan 31, 2012 1:59 pm Post subject: Unable to Recieve calls getting Routing Error 41613 |
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I talked to support and they have done there crazy stuff move mj to usb. Run this update run that. Now i have been esclated to Engineering. it start this morning when every someone calls my Mj+ number they get a busy tone or any recording saying can not route your call error 41613. On my side it rings but no one is there when i pick up. I did some testing and the error or beeping happens before it even rings in my house.
Any ideas?
Thanks
Steven |
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pt magicJack Apprentice
Joined: 12 Nov 2011 Posts: 16 Location: Sherbrooke, Quebec
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Posted: Tue Jan 31, 2012 4:03 pm Post subject: same story with my - canadian number - used to work fine |
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Canadian number
started today - cant receive calls - only the info who called
caller gets busy signal right away
mj customer service send it to their engineers
Sherbrooke Quebec
Last edited by pt on Tue Jan 31, 2012 5:01 pm; edited 1 time in total |
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Krakor MagicJack Newbie
Joined: 31 Jan 2012 Posts: 4 Location: Mississauga, Ontario Canada
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Posted: Tue Jan 31, 2012 4:19 pm Post subject: Same here. |
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Same issue with me.
Hope it gets resolved soon! |
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stevenr MagicJack Newbie
Joined: 02 Dec 2011 Posts: 8
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Posted: Tue Jan 31, 2012 4:34 pm Post subject: |
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glad i'm not the only one. yeah mines with engineer. thx |
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pt magicJack Apprentice
Joined: 12 Nov 2011 Posts: 16 Location: Sherbrooke, Quebec
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Posted: Tue Jan 31, 2012 8:08 pm Post subject: Tuesday 2012-01-31 7 PM EST - re-started working again |
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with no change from my self |
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