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Unsupported Magic Jack with a FAX machine:

 
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Have you managed to use a FAX on your Magic Jack Device?
Yes
56%
 56%  [ 9 ]
No
43%
 43%  [ 7 ]
Total Votes : 16

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phenonymous
MagicJack Newbie


Joined: 26 Feb 2010
Posts: 2
Location: somewhere

PostPosted: Fri Feb 26, 2010 9:45 am    Post subject: Unsupported Magic Jack with a FAX machine:

Very Happy

I did some research some months ago, and although the official MagicJack.com site doesn't tout support with things like home security systems or FAX machines, I have managed to get a FAX machine to send faxes around the US.

For the sake of mention:

You can have Magic Jack assign you a telephone number in a different state than that from which you reside, but I have experienced latency problems with the service - such can erode connection quality with tone based devices.

A wireless connection to the computer with your device can cause intermittent connectivity drops.

Other computers wired (or wireless) to your Router can use bandwidth, and cause choppy connections on your Magic Jack, thus problems with tone based devices.

On your FAX device, you will want to set the minimum connection speed (9600 baud is ideal), and turn off error correction.

I have successfully sent a 17 page FAX from Salt Lake City to New York City, but receiving is only a half a page at best per receive.

When you install your Magic Jack Device, disconnect any other USB devices (not keyboard or mouse) such as USB printers, cameras, etc, so that the Magic Jack device can configure the dialing device first, and then the secondary USB drive that has the Magic Jack software.

Your Internet Connection should be at least a 1.5 MegaBit connection - any slower and the service might not work right.

Your computer should be at least a Pentium IV 1.6 Ghz or higher, with 1 Gig of Ram.

You might think to bring up the Magic Jack Service and application in the Task Manager, do a right click on it, and make it a high-priority task/application.

Let me know if you have any success with receiving a full 3-page fax as well as sending.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Fri Feb 26, 2010 1:07 pm    Post subject:

The Ymax network is very well suited for fax transmission as long as you don't use their dongle!!!!!

The ideal methodology to implement reliable fax functionality is to plant your SIP details on a Linksys PAP2/PAP2T.
These devices allow for tweaking the parameters for packet size, jitter buffer and can help overcome or minimize latency, all of which can play havoc with analog communications via digital circuits.
There are excellent tutorials on massaging the pap2 parameters to facilitate faxing available at your nearest google search station.
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Alpman
Dan isn't smart enough to hire me


Joined: 03 Sep 2008
Posts: 260
Location: Sierra Nevada Foothills - Frogtown, Ca

PostPosted: Tue Mar 02, 2010 7:47 am    Post subject:

EBC3610/667/256 thin client w/ XPe SP3 on HP C6180 AIO 9600bps & error correction off, recent "Downgrade" applied and locked, 3rd gen mJ with local number, DSL 3M down/768 up, Airlink101 150N router w/ QOS enabled for mJ. Fax works a near perfect 95%+ on incoming/outgoing. Tested same fax with HP t5530/800/128, HP t5520/800/128, TermTek 3370/1G/256, TermTek 3350/533/128, Neoware CA15/400/256, Neoware CA10/800/256, WYSE 9455XL/550/256, WYSE 9450/550/128, old Celeron PC/366/96 all with same results...great!! The key is the downgrade, the 01/10 "Upgrade" killed my faxing until I downgraded. We just had another "Lucky You" this morning (3/02/10), so I will be testing that with the fax soon and reporting back...
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Darkman90808
Dan Should Pay Me


Joined: 27 Feb 2008
Posts: 701

PostPosted: Tue Mar 02, 2010 10:52 am    Post subject:

Quote:
We just had another "Lucky You" this morning (3/02/10),


Much more of this "good luck" and I'm going to be ready for the rubber room....
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Alpman
Dan isn't smart enough to hire me


Joined: 03 Sep 2008
Posts: 260
Location: Sierra Nevada Foothills - Frogtown, Ca

PostPosted: Thu Mar 04, 2010 4:50 am    Post subject:

Update - My TC took the "upgrade" and now fax is dead. Can't downgrade any more either.
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conniemadagain
Dan isn't smart enough to hire me


Joined: 31 Mar 2009
Posts: 396

PostPosted: Fri Mar 05, 2010 1:44 pm    Post subject:

Alpman wrote:
Update - My TC took the "upgrade" and now fax is dead. Can't downgrade any more either.


tried to fax today and it failed ...
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 784

PostPosted: Fri Mar 05, 2010 4:34 pm    Post subject: Tester needed

Can someone who has a MJ dongle working sniff the wire while having a conversation or sending a fax??

Wireshark would be the ideal vehicle

I suspect they have implemented a compressed codec to save bandwidth. This would account for the diminished voice quality of late and would definitely put the kibosh on faxing as well.
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