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magicJack and magicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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NetheRealm
MagicJack Newbie
Joined: 26 Mar 2008
Posts: 8
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 Posted: Sat Jul 12, 2008 3:53 pm Post subject: USB Device Not Recognized Error? MagicJack won't start? |
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| Remove magicjack from usb then slowly reinsert it a little bit at a time until you see your working in background busy mouse cursor appear. This means the magicjack drives have opened in My Computer and you can now click the magicjack icon to start it. Magicjack will not work on my pc if I simply shove it all the way in to the slot. I have to push it almost all the way in & stop wait 2 seconds & then it works. This exact same problem may be happening to many users when they try to get the PC to install the usb device. I often get the USB Device Not Recognized error I simply unplug it & retry inserting it slowly until it engages & it works EVERY TIME. Everyone who is having this kind of trouble needs to try this. |
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LisaD
magicJack Apprentice
Joined: 12 Jul 2008
Posts: 17
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| Posted: Fri Jul 25, 2008 6:27 pm Post subject: |
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Posted: Sat Jul 26, 2008 2:19 am Post subject: Fix for 2 issues Broken Storage and USB issue warning
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1. With MJ still pluged in, FORMAT it.
2. DO NOT UNPLUG IT!!!!!!!!!!!!!!! after the FORMAT
3. Look on your desktop for the MJ shortcut and Click it..
It will restart and you just have to fill out the e-mail and password once more.
If you do not have a shortcut to restart MJ, look in the folders for magicjack.exe, right click and send to desktop as shortcut.
I noticed if you unplug MJ it will come up with either BROKEN STORAGE or thee WARNING: You must plug MJ into USB error.
The above instructions work every time, also bacdk up your contact list.. before you format it, if not you lose you contacts. |
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