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Used shorter cord betw/ phone+MJ & phones finally work

 
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lknust
MagicJack Newbie


Joined: 30 Sep 2008
Posts: 1

PostPosted: Wed Oct 08, 2008 1:54 pm    Post subject: Used shorter cord betw/ phone+MJ & phones finally work

I was getting all sorts of variable results trying to use MJ with my existing phones. My line-powered GE worked fine from the beginning, but the Panasonic KX-TG 2344 (cordless with A/C adapter) and Southwestern Bell Freedom Phone (corded answerer with A/C adapter) would either not get dial tone, or dial, or ring, or any combination of those.

I tried a powered USB hub and it made no difference. Finally I used a much shorter wire between the phone and the MJ and all worked 100% (I'm still using the powered hub).

BTW, the GE has a short non-replaceable cord so I couldn't test it on the long wire that caused problems for the other 2 phones.
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dougweiser
MagicJack User


Joined: 12 Aug 2008
Posts: 39

PostPosted: Sun Oct 12, 2008 4:29 pm    Post subject:

Yep... I was on a chat session with support recently and they said the phone cord should be less than 6ft long.

My cord is much longer than that, and my phone rings fine... never had that issue.

I think it is heavily dependent on the phone you are using too.

Doug
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TexGuy
magicJack Apprentice


Joined: 01 Jul 2008
Posts: 20

PostPosted: Thu Oct 16, 2008 2:42 pm    Post subject:

Phone cords also can go bad and need to be replaced.
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