i keep getting a warning message

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msperry330
MagicJack Newbie
Posts: 1
Joined: Sat May 17, 2008 2:40 pm

i keep getting a warning message

Post by msperry330 »

my mj was working fine until 3 days ago. now i get a message
saying "Warning you must plug magic jack into usb" but it is plugged in and it is
lit and everything. I chatted with tech support for several hours and i did everything
they told me to do but nothing worked.
can someone help me?
Venus
HendersonMike
Dan isn't smart enough to hire me
Posts: 274
Joined: Wed Apr 09, 2008 9:36 pm
Location: Henderson, Nevada state, usA

Post by HendersonMike »

Image
Maintenance of YOUR machine IS everything
MY Newer Newest Setup
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Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

HendersonMike... I have the same issue. Windows XP Home Edition. Verizon FIOS. MJ post 3/8/2008 version. Please advise.
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

http://www.phoneservicesupport.com/view ... 4574#14574

Got it! Thanks... don't see anything about OS or ISP, though.
TOF
MagicJack Contributor
Posts: 55
Joined: Mon Nov 12, 2007 6:57 pm

Re: i keep getting a warning message

Post by TOF »

msperry330 wrote:my mj was working fine until 3 days ago. now i get a message
saying "Warning you must plug magic jack into usb" but it is plugged in and it is
lit and everything. I chatted with tech support for several hours and i did everything
they told me to do but nothing worked.
can someone help me?
I shared your pain:

http://www.phoneservicesupport.com/my-j ... t1859.html

Final fix so far.
edwardk
MagicJack Newbie
Posts: 9
Joined: Mon Apr 28, 2008 9:47 pm

Post by edwardk »

I have an HP computer and all of my problems went away when I plugged the MJ into a powered USB hub...
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