voice distortion

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sligg
MagicJack Expert
Posts: 89
Joined: Thu Nov 29, 2007 9:34 am

voice distortion

Post by sligg »

Voice distortion, garbled voice, jittery voice. All describe the same bad phone reception.

MJ is unusable.

When this happens and I restart, reception is okay for one or two calls and then the bad reception starts again. This has been going on for three months. Tech chat is useless, second level is useless, the engineers are useless because they never call back.

Ooma here I come.
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strndedinalska
Dan isn't smart enough to hire me
Posts: 230
Joined: Mon Jan 21, 2008 4:39 am
Location: Alaska

Post by strndedinalska »

Internet garble. You can try two things. You can set the jack for performance instead of easy removal or you can check your bandwidth. I'll wager you're getting a lot of your trouble out of other things taking up ram space or your computer isn't optimizing your jack's bandwidth usage. I had the same problem and switched numbers to where our Internet dumps onto the mainland and my problem cleared up instantly thanks to my telephone calls not having to make their way through all of the switches and hops with low bandwidth.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
AlaninKY
Dan isn't smart enough to hire me
Posts: 270
Joined: Mon Nov 12, 2007 3:59 pm
Location: Louisville, KY USA
Contact:

Post by AlaninKY »

sligg said "Ooma here I come."

Ooma is no good.
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

AlaninKY wrote:sligg said "Ooma here I come."

Ooma is no good.
Can you elucidate?
AlaninKY
Dan isn't smart enough to hire me
Posts: 270
Joined: Mon Nov 12, 2007 3:59 pm
Location: Louisville, KY USA
Contact:

Post by AlaninKY »

Darkman90808 wrote:
AlaninKY wrote:sligg said "Ooma here I come."

Ooma is no good.
Can you elucidate?
Go to http://andyabramson.blogs.com/voipwatch ... ula-h.html
lonestarmagic
Dan isn't smart enough to hire me
Posts: 234
Joined: Fri Jun 20, 2008 5:16 pm
Location: Dallas, TX

Post by lonestarmagic »

Ooma

Now do you really want to invest in a company that can't seem to keep it together?
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teyong
MagicJack Contributor
Posts: 51
Joined: Wed May 14, 2008 10:00 am
Location: Savannah, GA. (pooler)

Re: voice distortion

Post by teyong »

sligg wrote:Voice distortion, garbled voice, jittery voice. All describe the same bad phone reception.

MJ is unusable.

When this happens and I restart, reception is okay for one or two calls and then the bad reception starts again. This has been going on for three months. Tech chat is useless, second level is useless, the engineers are useless because they never call back.

Ooma here I come.
try this:

Right click on "my computer" then select "Properties".
Click the "Advanced Tab"
You will see a something called "Performance" click on the "Settings" button there.
Now click the "Advanced" Tab in there as well.
Now you will see something called "Processor Scheduling". There check the round button called "Background Services"
Now click "Apply" and then "OK"
Click "OK" again.
Now restart your magicJack and try a couple of calls to see if the quality improves.

You can also use Windows Task Manager
go to procesess
right click magicjack.exe
set for high priority

Does anyone know how to do this just once?
DAVID
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