Dreaded Warning you must Plug Magic Jack into USB

[bertdanger]

I can usually make 1 or 2 phone calls at a time. Then, after I hang up and try to dial again, the magic jack soft pad just closes by itself. WHen I try to open the program, I get the dreaded warning. Then, I have to unplug from the usb, replug it in, then open the program again. (and of course wait for it to load).

Then, I get maybe one or two more calls in and the same problem repeats. However, often, after it loads, I hit the talk button and it closes immediately and I have to restart the magic jack program a 2nd or even 3rd time. I was told by Tech Support that I might have programs conflicting with Magic Jack. Even when all programs are closed and I even force close all I can in the task manager, this still happens.

What gives????

[maine-iac]

What kind of phone are you using? I had a cordless phone that caused MJ to restart every time I tried to make a phone. Changed to a corded phone and MJ works fine now.

[bertdanger]

I'm using a Uniden cordless phone. So, you think I should get a corded phone instead? Does anybody else use a cordless phone with success?

[lonestarmagic]

I'm using a Uniden dect 6.0 (cordless) no issues at all....has always worked since I installed my MJ

[teyong]

I'm using a Uniden dect 6.0 (cordless) no issues at all....has always worked since I installed my MJ

Uniden 5.9 same here; works fine

[teyong]

I'm using a Uniden dect 6.0 (cordless) no issues at all....has always worked since I installed my MJ

Uniden 5.9 same here; works fine

Come to think of it, I had some issue with that. Found that I had to go back to using the short USB cable. If you are using the cable; take it off and see what happens.

[bertdanger]

I bought a $10 radio shack phone with caller ID. It is powered by the phone jack, and the caller ID is powered by 3 AAs.
I finally see the light. I use grandcentral.com for my primary business number. I can forward calls to the magic jack number. I have the bare minimum on the home phone with no caller ID. I used to forward business calls to my home and cellphone from Grand central because I needed caller ID.

Now, with my $10 phone, I have caller ID on the back of the receiver, and get all my business calls forwarded from Grand Central to my magic jack. I still forward to the home phone just in case I lose the connection. However, since I plugged in the new non cordless phone, I've had a perfect record with Magic Jack. This thing is genious!

[tb01]

2:31 PM 7/8/2008

I'm using a Uniden cordless phone. So, you think I should get a corded phone instead? Does anybody else use a cordless phone with success?

My Uniden EXA1978i cordless w/ans mach - works great! Being 900 MHz, it doesn't interefere w/WiFi link, either.

since I plugged in the new non cordless phone, I've had a perfect record with Magic Jack.

I suspect the $10 corded phone draws less current (simulated line voltage) from mJ device. Have you tried a powered USB hub for the mJ in combo with cordless? Might be worth a shot if you have a powered hub available and want cordless capability (I couldn't live without it!).

I can usually make 1 or 2 phone calls at a time. Then, after I hang up and try to dial again, the magic jack soft pad just closes by itself. WHen I try to open the program, I get the dreaded warning. Then, I have to unplug from the usb, replug it in, then open the program again. (and of course wait for it to load).

Then, I get maybe one or two more calls in and the same problem repeats. However, often, after it loads, I hit the talk button and it closes immediately and I have to restart the magic jack program a 2nd or even 3rd time. I was told by Tech Support that I might have programs conflicting with Magic Jack. Even when all programs are closed and I even force close all I can in the task manager, this still happens.

What gives????

I recently had exact same problem (among many others) with softphone dropping out for no apparent reason, before it absolutely refused to load - no matter what I did!

Solved it by hacking a procedure together (posted here) which 'fixed' my device (for now), and might fix yours as well [http://www.phoneservicesupport.com/no-s ... t2228.html].

Hope this helps!

--tb01

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