T5720 Gets Blank registration screen

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hellyan
MagicJack Newbie
Posts: 5
Joined: Mon Jun 16, 2008 4:48 pm

T5720 Gets Blank registration screen

Post by hellyan »

Ive Had magicjack for about a month on my desktop and laptop, everything working fine. Purchased a t5720 thin client to run magicjack so I can get it off my desktop and leave it on 24/7. I followed the Great tutorial posted here for the t5720, and everything seems to be set up ok, but when I plug magicjack into the thin client the registration screen pops up but it is completlely blank for about 30 seconds, then it says it (cannot connect to server,check internet connection,if you can connect to the internet, our server is temporarily down, sorry for the inconvenience) I have been using the thin client browser, so I DO have an internet connection! The thin client is connected to a linksys wrt310 router by way of ethernet, same as my desktop. When I plug magicjack into the desktop the registration screen works fine. Ive searched this forum but couldnt find anything related to this. Its probably something simple, but I am a technologically challenged "old dude" that has completely run out of ideas! Any advice would be Greatly appreciated. By the way, I even ran out and bought a powered usb hub, thinking this might solve the the problem, but "no magic" there either!
THANKS !!
VaHam
Dan Should Pay Me
Posts: 851
Joined: Wed Feb 13, 2008 8:02 pm

Post by VaHam »

Is your T5720 running a firewall? If so it may be blocking one of the required ports 5060,5061,5070 80,443.
hellyan
MagicJack Newbie
Posts: 5
Joined: Mon Jun 16, 2008 4:48 pm

Post by hellyan »

VaHam,
You are a GENIUS!
Disabled the sygate security, and it loaded perfectly. This forum is the BEST!!!
I really appreciate your help. If your ever in Florida, I Will buy you a beer, maybe two!
THANKS again, Now I can get some sleep tonight.
VaHam
Dan Should Pay Me
Posts: 851
Joined: Wed Feb 13, 2008 8:02 pm

Post by VaHam »

hellyan wrote:VaHam,
You are a GENIUS!
Disabled the sygate security, and it loaded perfectly. This forum is the BEST!!!
I really appreciate your help. If your ever in Florida, I Will buy you a beer, maybe two!
THANKS again, Now I can get some sleep tonight.
Next time I'm down that way I may take you up on that :lol:

BTW you can run sygate you just have to go into it's settings and setup a rule to allow magicjack access to all ports. Sygate requires more effort to use than windows firewall.

If you have EWF enabled then recovering from any attacks is as easy as rebooting; so even using a firewall is optional unless your worried about temporary issues in that case you could enable windows firewall instead of sygate it you like. It is easier to manage albeit I think less secure.
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