Problems in using MJ with a Panasonic telephone system

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anant
Dan isn't smart enough to hire me
Posts: 114
Joined: Mon Nov 12, 2007 7:44 pm

Problems in using MJ with a Panasonic telephone system

Post by anant »

Hello Everyone:

With an objective to replace Vonage service with MJ , I purchased Panasonic KX-TG1032S ( 2-hand set ) system after doing some research.

My tests:

I. To establish that the Panasonic system I got is working fine, I connected Vonage to the Panasonic, no problems. All the Panasonic features worked fine such as caller ID display - Panasonic answering system( message recording, retrieval etc )

II. With MJ connected to the Panasonic system. I have the following problems.

Using Panasonic answering system:

No caller ID displayed for the incoming calls. I have reduced the ring count to 3 instead of 4 so that it does not get into conflict with MJ voice mail system. I have set record time for 3 mins. The message rarely gets recorded. After saying name and telephone # after beep, it says thanks and gets terminated.

Using MJ Voice mail system:

I do not see Callerid displayed consistently most of the time and no problems with Voice messages getting recorded all the time.
I would be happy if it displays Callerid consistently then I can use MJ voice mail system in preference to the Panasonic answering system .

I contacted Panasonic and I was told that as long as their phone system is fine, they could not help me with my MJ conflicts.

Contacted MJ support, I was told they would not support any other telephone system other than MJ hooked to the wall jack in the home network.

Anyone has any ideas ?

anant
knightflt
MagicJack Newbie
Posts: 5
Joined: Tue Sep 16, 2008 12:09 am

Panasonic KX-TG2642 works well

Post by knightflt »

I am using a Panasonic KX-TG2642 (2-Hand set) and it works flawlessly with my MJ I have canceled my land line and using my MJ as my primary phone now for about two months. I have been very happy...
ZebCarter
MagicJack Newbie
Posts: 2
Joined: Thu Oct 23, 2008 3:12 pm

Post by ZebCarter »

I use a Panasonic KX-TG2432 2 phone system with my MJ with out problems.

Call Id is displayed with every call.
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