New MJ User in Canada (Toronto)

Post your reviews of magicJack. Include items such as call quality, feature usage, fax sucess, EULA thoughts, price considerations, support issues, etc.

Moderators: Bill Smith, Pilot

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plexus
MagicJack Newbie
Posts: 7
Joined: Wed Oct 22, 2008 4:29 pm

New MJ User in Canada (Toronto)

Post by plexus »

Activation went well. Have not been able to use the MJ as i get an error 400. Tried a number of different things (re-formatting the key, port forwarding, DMZ, etc). Live tech support is not working so at the moment my review is as follows:

does not work, no way to contact support for help as live chat is not working


hopefully this will get resolved and i'll be able to post a glowing review.
plexus
MagicJack Newbie
Posts: 7
Joined: Wed Oct 22, 2008 4:29 pm

Post by plexus »

well i got the MJ to work by having support reset my account. it took me 3 tries with 3 different support operators but the final one reset my account and it immediately went from error 400 to "ready to call".

it worked great from my toronto home calling locally and long distance. then i went to amsterdam for the week. from there it also worked like a charm allowing me to call family and friends for free from the place i was staying at. call quality was great! those called more than paid for the MJ!
mysdak
MagicJack Newbie
Posts: 3
Joined: Thu Jan 08, 2009 12:29 am

Post by mysdak »

What area code are you using from toronto?
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