magicJack was unable to contact our registration server
Moderators: Bill Smith, Pilot
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ppmaster
- MagicJack Newbie
- Posts: 7
- Joined: Sun Mar 30, 2008 12:35 am
- Location: san juan capistrano, ca
magicJack was unable to contact our registration server
I get this message everytime I launch MagicJack. The phone number also shows as zeros. I've been on the MJ chat line for almost 6 hours trying to resolve this and they have been no help. After they give up, they say that someone will email me (NOT). This started happening when an upgrade failed to install due to my antivirus. I've turned off the antivirus but now they upgrade or the launch of MJ gives me this error every time. HELP
Wendell
I know it's an old topic, but since this thread shows up toward the top of a google search on the topic I figured I'd post the ONE solution that worked for me.
Make sure you don't have a proxy server interfering:
1)Open Control Panel (Start Menu - Control Panel)
2)Click Internet Options
3)Click CONNECTIONS tab
4)Click Lan Settings button
5)Make sure the box under the Proxy Server section is UNSELECTED
6)(Optional) SELECT Automatically Detect Settings
FYI: If you DO have a proxy server running on your home computer that you weren't aware of, that could potentially be a trojan, which would be another topic entirely.
Make sure you don't have a proxy server interfering:
1)Open Control Panel (Start Menu - Control Panel)
2)Click Internet Options
3)Click CONNECTIONS tab
4)Click Lan Settings button
5)Make sure the box under the Proxy Server section is UNSELECTED
6)(Optional) SELECT Automatically Detect Settings
FYI: If you DO have a proxy server running on your home computer that you weren't aware of, that could potentially be a trojan, which would be another topic entirely.
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania