Can't hear

[MDG]

I make a call. Person on the other end can hear me fine but, I can't hear them at all and I can't even hear their phone ringing. Recommend Fix please ? Thanks

Vista Home Premium
Dual core 2.33 MHz
2 gigs ram

[az2008]

I make a call. Person on the other end can hear me fine but, I can't hear them at all and I can't even hear their phone ringing.

Are you using a headset (plugged into your computer's mic/speaker jacks), or a handset (plugged into the MJ device)?

Mark

[MDG]

I am using handset and have turned up mic and speaker in mj settings. Thanks

[az2008]

I am using handset and have turned up mic and speaker in mj settings.

I haven't ever used a handset, so I won't be the best person. But, if it were me I'd try using the softphone with a headset (or speakers and microphone) to see if it's specific to using a handset. (It probably is specific.).

Maybe try a different handset.

Maybe try a powered hub (being careful to get one that supplies enough power.). Apparently the MJ device requires the max power the USB standard provides. But, not all motherboards (or powered hubs) provide the max. People have said that switching to a powered hub fixes the "people can't hear me" problem when using a handset. A couple of hubs recommended by MJ users:

http://www.windmilltrading.com/USBProds ... H-214A.htm
http://www.amazon.com/exec/obidos/ASIN/b0007rb280

Mark

[MDG]

Thanks for the input. Will try a different phone or buy powered hub. Thanks again!!

[StarboardTack]

Assuming anyone ever sees this...

My brother is experiencing the same issue with Vista. Have confirmed it is not a NAT router issue. Any experiences you've had would be appreciated

Thanks!