another broken storage error

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finch
MagicJack Newbie
Posts: 2
Joined: Sun Nov 16, 2008 7:11 pm

another broken storage error

Post by finch »

got a storage error. tried formating the drive plug it back again. same error happened. tried to use another usb same thing happened again. any one got a fix?
davrow
Dan isn't smart enough to hire me
Posts: 179
Joined: Wed Oct 15, 2008 6:47 pm

Post by davrow »

I think we'll probably need more information. I, at least, have never heard of this error.

Welcome to the site. Hope we can get you all fixed up.
finch
MagicJack Newbie
Posts: 2
Joined: Sun Nov 16, 2008 7:11 pm

Post by finch »

davrow wrote:I think we'll probably need more information. I, at least, have never heard of this error.

Welcome to the site. Hope we can get you all fixed up.
thanks for reply bro..
LAMrJack
MagicJack Newbie
Posts: 3
Joined: Thu Jan 31, 2008 6:37 pm

Post by LAMrJack »

Hello, has your mj worked before in this or anyother machine?
have you plugged it in other computer ??
just checking , do you have ate least installed skype in your computer (I do not mean running, just installed )
OA
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: another broken storage error

Post by HolmanGT »

finch wrote:got a storage error. tried formating the drive plug it back again. same error happened. tried to use another usb same thing happened again. any one got a fix?
I don't know what you are trying to do but "The Great Karnack" has experienced that error "Broken Storage" (obviously written by an outsourced programmer) really means you are trying to put something on your ATA Flash dive and there is not enough room on the drive to hold it.

So instead of saying the drive you are attempting to write to is full they claim it is broken.

Now if you tell us what the question is inside the hermetically sealed envelope that has been guarded by the Brinks Security Agency we can probably be a little more helpful.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
megortiz
MagicJack Newbie
Posts: 1
Joined: Fri Jun 13, 2008 7:36 pm
Location: Canton , GA

Post by megortiz »

I got the broken storage message two days ago, tried lots of the usual fixes. Nothing. Put it on my laptop, get the message "plug Magicjack into the usb" which it is.
Others have suggested going into my computer, admin tasks, and reformatting the drive, but on both my systems that option is greyed out. Any ideas?
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

megortiz wrote:I got the broken storage message two days ago, tried lots of the usual fixes. Nothing. Put it on my laptop, get the message "plug Magicjack into the usb" which it is.
Others have suggested going into my computer, admin tasks, and reformatting the drive, but on both my systems that option is greyed out. Any ideas?
1. What machine is giving you the broken memory error?
2. How much memory does it have and how much is free memory?
3. Here is a possible fix for "Plug in your MJ" problem: http://www.phoneservicesupport.com/warn ... t3208.html
4. Broken memory has nothing to do with your MJ it is a Thin Client Error Message. I don't believe any other machine reports that error, in those words.

OK your turn?
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
smaerd58
MagicJack User
Posts: 49
Joined: Wed Jan 23, 2008 3:38 pm

Post by smaerd58 »

Same thing happen to me but it was my mistake...I accidently reformated my MJ while doing a new install of windows.You now have to go to Admin tools,Computer Management,Disk Management and reformat it that way and reinstall MJ software.Hope that helps. Rick
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reo4ua
MagicJack Newbie
Posts: 5
Joined: Sat Jul 26, 2008 6:41 pm

Post by reo4ua »

Thanks for the info. I tried this but the "format" option is greyed out. How do I get around this???
smaerd58 wrote:Same thing happen to me but it was my mistake...I accidently reformated my MJ while doing a new install of windows.You now have to go to Admin tools,Computer Management,Disk Management and reformat it that way and reinstall MJ software.Hope that helps. Rick
Melman
MagicJack Contributor
Posts: 53
Joined: Fri May 09, 2008 8:30 am
Location: Centralia, Washington

Post by Melman »

Try this and see if it fixes your magicJack. When you install magicJack it installs in 2 drives. For example mine is in magicJack (E:) and (F:). You cannot reformat magicJack (E:), but you can format (F:) and that should fix your broken storage. Right click on My Computer, scroll down and click Manage, click on Disk Management. Go to the drive letter that when you click on properties it reads Type: Removable Disk - This is the drive you want to format and it should not be greyed out.

Melman
reo4ua
MagicJack Newbie
Posts: 5
Joined: Sat Jul 26, 2008 6:41 pm

Post by reo4ua »

I have only one storage showing up now and I can format it but afterwords I still get the same broken storage message.

Thanks
Melman wrote:Try this and see if it fixes your magicJack. When you install magicJack it installs in 2 drives. For example mine is in magicJack (E:) and (F:). You cannot reformat magicJack (E:), but you can format (F:) and that should fix your broken storage. Right click on My Computer, scroll down and click Manage, click on Disk Management. Go to the drive letter that when you click on properties it reads Type: Removable Disk - This is the drive you want to format and it should not be greyed out.

Melman
Melman
MagicJack Contributor
Posts: 53
Joined: Fri May 09, 2008 8:30 am
Location: Centralia, Washington

Post by Melman »

When you put the magicJack dongle in the USB port do you have the blue light the the device? If there is no blue light then there is a problem with your magicJack device. If you do have the blue light have you tried putting your magicJack device in another USB port on your computer? Right click My Computer, scroll down to Properties, click on Hardware, click on Device Manager. Is there any question marks or exclamation point next to any devices or especially in the Universal Serial Bus Controllers?

Melman
reo4ua
MagicJack Newbie
Posts: 5
Joined: Sat Jul 26, 2008 6:41 pm

Post by reo4ua »

-Have the blue light
-Tried every usb port
-Tried with and without dongle (w/o dongle, I get the "unrecognized usb device" from windows pnp)
-The only conflict showing up in device manager is for SM bus controller
-All USB controllers are ok

Melman wrote:When you put the magicJack dongle in the USB port do you have the blue light the the device? If there is no blue light then there is a problem with your magicJack device. If you do have the blue light have you tried putting your magicJack device in another USB port on your computer? Right click My Computer, scroll down to Properties, click on Hardware, click on Device Manager. Is there any question marks or exclamation point next to any devices or especially in the Universal Serial Bus Controllers?

Melman
Melman
MagicJack Contributor
Posts: 53
Joined: Fri May 09, 2008 8:30 am
Location: Centralia, Washington

Post by Melman »

Your previous message (I have only one storage showing up now and I can format it but afterwords I still get the same broken storage message.) There should be 2 storage devices showing up for magicJack. In Disk Management I have magicJack (E) File System CDFS and (F) File System FAT. Are you missing under Volume magicJack (Drive Letter)? Try reinstalling magicJack.

Melman
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