misdirected customer support calls - very strange

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
MagicMo
magicJack Apprentice
Posts: 21
Joined: Sun Aug 03, 2008 5:04 pm

misdirected customer support calls - very strange

Post by MagicMo »

Has anyone else been receiving calls on their MJ intended for MJ customer support?

Over the last several months I've received about 5 calls like this on my MJ phone. Speaking with the caller, I find that my number is not even closely related to the number they are calling. Nor is there any correlation with their location - from coast to coast.

Since I mostly use this phone for outgoing calls, and don't monitor it, I've gotten some rather irate voicemail messages from MJ users seeking customer support. :-( Is this some clever new ploy of MJ to "outsource" their customer support calls to other users?

MagicMo
Post Reply