I have Magic Jack running on the sunrocket mta 6328-2re but seem to have one slight problem. now when i dial out in my area code, i have to dial a 1. when on the magicjack box, i could just dial the area code without the 1 in front. any ideas what i did wrong?
I don't think you did anything wrong. I have the same ATA (acquired from Vonics) and find that the 1 is necessary so I pretty much just say TPTB and live with 11 digit dialing. A small tradeoff but I get great reception as opposed to using the USB dongle.
well we fixed the problem. Just had to upgrade the firmware on the MTA and now you dont have to dial a 1. This was already working on another MTA-6328 and all configs looked pretty much the same. so tried firmware upgrade and it solved the problem.