Magic Jack dropping the internet connection ??

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LKLJ0920
MagicJack Newbie
Posts: 5
Joined: Sun Mar 15, 2009 4:53 pm

Magic Jack dropping the internet connection ??

Post by LKLJ0920 »

Magic Jack sits idle on PC - then drops the internet connction. The internet is good when I look at the connection (and works with other PCs in the house) so only MJ is not connected to internet anymore. Happens frequently. I disabled McAfee thinking messgaes they send are interferring, but made no diff. Any other suggestions?? Thanks!
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murphy
Dan isn't smart enough to hire me
Posts: 184
Joined: Wed Jan 21, 2009 3:07 pm
Location: Pennsylvania

Post by murphy »

Run Device Manager and verify that your USB root hubs are not set to turn off to save power.
LKLJ0920
MagicJack Newbie
Posts: 5
Joined: Sun Mar 15, 2009 4:53 pm

Re- root hubs

Post by LKLJ0920 »

I am not sure how I would know if it is doing that to my USB hubs...what would I look for exactly? Thanks!
mberlant
Dan Should Pay Me
Posts: 829
Joined: Sun Feb 01, 2009 7:47 pm
Location: Japan

Post by mberlant »

It depends upon what OS your PC is running. You didn't mention yours. There are different threads here that discuss doing this on the various OSes that members are using.
LKLJ0920
MagicJack Newbie
Posts: 5
Joined: Sun Mar 15, 2009 4:53 pm

Dan you rock!

Post by LKLJ0920 »

Dan you Rock! THe USB was indeed set to 'save energy'! I would not have known this - MJ central should put this on its FAQ, it is such a simple fix and a BIG problem!! I have Windows XP, so 'saving energy' is probably likely with XP. Thanks!
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