mj can't connect , 401 error

astro46 · Post by **astro46** » Wed Jun 10, 2009 1:05 am

worked in the morning, then rest of the day no connect. asks me to "restart and try again, error 401 ".

i have disconnected, restarted, rebooted, numerous times. same response.

mj is just one problem after another.

aimate10 · Post by **aimate10** » Wed Jun 10, 2009 7:11 am

I have the same problem for 2 days now... is there no technical support who can help us? this problem has been going on for a year now... and it is not fixed yet.

az2008 · Post by **az2008** » Wed Jun 10, 2009 12:56 pm

I don't recall having a 401 error. But, this post said it is due to an incorrect system time: http://www.phoneservicesupport.com/post29236.html#29236

Mark

degarb · Post by **degarb** » Wed Jun 10, 2009 2:09 pm

On tech support for two hour and researching my 401 error for several more hours. No luck yet.

I tried dns rec change, adding trusted sites, the upgrade.exe, opening up firewalls, windows restore, other usb ports.

Could it be I have mj on e: then on I: perhaps new doesn't like two non consecutive drive letters.

Or is there a host file dns record to try?

degarb · Post by **degarb** » Wed Jun 10, 2009 2:24 pm

just testing and port 5070 and 5060 on tcp are not blocked by isp. Not sure about udp

bobbypab · Post by **bobbypab** » Thu Sep 16, 2010 12:28 pm

Try to fix windows registry with RegCure/Registry Mechanic software. It works for me 100%.