WYSE 9150 512flash 256ram SLOW magicjack help

[doctorman]

Hey

I have a WYSE 9150SE thin client
Product version: 3.04
with 512 flash and 256 ram
WinXpe v5.01 sp2
CPU 399 MHz
ramdisk set to 17mb

Installed timeviewer on it to access it remote and then connected magicjack.. it loads fine but when i dial it will take 15min to dial a number if ever...

THE SOLUTION TO YOUR SLOW MAGICJACK ON THIS DEVICE:

magicjack HARDWARE is the problem
the older editions use too much CPU and are very buggy

so return your to store and get the newest version then chat with majicjjack support and ask them to transfer your number to the new device if you like your number if not just use a new number.

for more info on the hardware edition look at the FAQ



EDIT 2:



here is to summarize the VERY step by step process:

FIRST setup a 9150SE with the newest flash from the Wyse site (B545).

from http://www.wyse.com/serviceandsupport/s ... m%209150SE

XPE SP2 FR1 9S92_S545_512.exe V4.01 B545 Firmware US Only 512Mb Flash.

here is the easiest way to change the firmware on a WYSE thin client
using USB Flash Drive.
http://www.freewysemonkeys.com/modules ... pic&t=1123


To get remote access to the client and avoid keyboard and monitors install teamviewer from teamviewer.com and set to log in before windows and give it a set password.

You don't have to install any othe rpatch or software update on thin client.

Then the following:

1. Default Auto Login as Administrator
under setting>control Panel > Log in

2. Disable the "Write filter"

3. Disable power saving features of usb

To disable power management of the USB hub, follow these steps:

1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
2. Expand Universal Serial Bus controllers.
3. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
4. Click the Power Management tab.
5. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
6. Repeat steps 3 through 6 for each USB Root Hub in the list.
7. On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
8. Close the Device Manager window.




4. Delete Citrix & Sun JAVA software

Uninstall it in Control Panel and then delete the left over folders in Program Files.



5. Plug in Magicjack and let it install.

when it asks for USB Drivers poin it to this folder and let it use the drivers it needs

XP Audio Drivers package
http://rapidshare.com/files/139809142 ... .zip.html

after it will upgrade to the newest magicjack software and will come up ready to use.

[carrick]

I got the same problem as yours.

unloaded almost everything in Xpe, but it works slowly.

If someone knows how to speed it up, please help us

[doctorman]

I got the same problem as yours.

unloaded almost everything in Xpe, but it works slowly.

If someone knows how to speed it up, please help us

what kind of power adapter are you using with it?

I am using a 12v 1a 2.0mm round tip and someone told me that is the problem
it needs

12v 4.5a 2.0mm


I guess it does not get enough power to run the CPU

let me know

[doctorman]

tried a 12v 4.0a adapter and it was the same
I really dont think the extra .5a is going to make a difference..


http://www.wyse.com/serviceandsupport/s ... m%209150SE

this is wyse firmware page for 9150se


can you tell me which firmware you are having this trouble with

my firmware is not listed there

I do have 512mb flash I am not sure if I re image with the 512 firmware i will have room left for magic jack
I guess I will try the 512mb flas if I have issues I will do the basic image 256.

[carrick]

My adaptor is 4.58a, so I do not think it is power problem.

I do update the firmware to the latest version (V4.01 B545)
There is still plenty room left (about 200Mb). BTW it is painful to update wyse firmware. I am not sure if basic version works or not.

Do you think the CPU is powerful enough to run Magicjack?

tried a 12v 4.0a adapter and it was the same
I really dont think the extra .5a is going to make a difference..


http://www.wyse.com/serviceandsupport/s ... m%209150SE

this is wyse firmware page for 9150se


can you tell me which firmware you are having this trouble with

my firmware is not listed there

I do have 512mb flash I am not sure if I re image with the 512 firmware i will have room left for magic jack
I guess I will try the 512mb flas if I have issues I will do the basic image 256.

[doctorman]

I am very sure this device can run the magic jack
i have seen it here and also on ebay.

what was your firmware before updating it to 4.01? did you have problem with that too?

so the 512mb version you have is giving you issue
we ruled out the power adapter

do you think you can downgrade to the basic image 256mb firmware...

that probably should be the solution.

here is the easiest way to change the firmware on a WYSE thin client
using Flash USB.

http://www.freewysemonkeys.com/modules. ... pic&t=1123

[carrick]

The previous version was XPE SP1 and I forgot the exact version, but for sure it had the same issue which made me try the lastesat version. (The old BIOS on my 9150 did not surpport USB boot , so I could not try the freemonkey approach........Anyway thanks for your reference)

I do not know if I could downgrade to basic or not. Did you try it?

I may give it a try on the weekend. I am really tried of flashing firmware.

I am very sure this device can run the magic jack
i have seen it here and also on ebay.

what was your firmware before updating it to 4.01? did you have problem with that too?

so the 512mb version you have is giving you issue
we ruled out the power adapter

do you think you can downgrade to the basic image 256mb firmware...

that probably should be the solution.

here is the easiest way to change the firmware on a WYSE thin client
using Flash USB.

http://www.freewysemonkeys.com/modules. ... pic&t=1123

[doctorman]

dont have a crossover cable nor flash drive around

but I will eventually try it

i wrote to the seller on ebay and to the guy who was selling it here before

I hope they help us with it ...

[carrick]

dont have a crossover cable nor flash drive around

but I will eventually try it

i wrote to the seller on ebay and to the guy who was selling it here before

I hope they help us with it ...

Do you think 256M basic version compatible with our 512M box? I am afraid of breaking firmware.

(I just cut a Straight-thru cable in the middle and reconnected the wires to make crossover cable. it is not a smart way but it works.)

[doctorman]

I will get one from a friend by the weekend


the 256 mb should definitely run our device

I am hoping for some one to join us here with some good answers...

[carrick]

I will get one from a friend by the weekend


the 256 mb should definitely run our device

I am hoping for some one to join us here with some good answers...

I just flash the basic 256m version firmware.
I tried three times and keep getting classic windows blue screen saying some hardware problem, after getting into windows for a while.
It does not seem like it works, however windows started up faster.

Hopfully somebody can give us a clue.

[doctorman]

wow I was not expecting that...
that firmware is made for our device it is weird it gives the BSOD.

I can not think of anything else...
did you try the basic image or the one with scripts and patches included?
maybe patches fix something..

[doctorman]

ok so ruled out

-power adapter
-Installed firmware

so i guess it is the way we install it...

When I plug in magicjack the magicjack does not pop up to install
I get the windows driver thing to install new hardware.

I just saw this post

http://www.phoneservicesupport.com/supp ... t2656.html

with list off all files needed to install
I will play with it and post back

[doctorman]

well that did not make any difference...

maybe the USB dongle is being used as USB 1 or 1.1
and that is why it kills it
it needs a USB 2

how can i make sure of that or fix it

[carrick]

well that did not make any difference...

maybe the USB dongle is being used as USB 1 or 1.1
and that is why it kills it
it needs a USB 2

how can i make sure of that or fix it

It makes sense.

Did you try to plug a usb flash, copy a big file and check the transport speed? It is supposed to be high speed USB 2.0.

[doctorman]

dont have a usb flash mine is broken I just bought one and waiting to get it...

[Stryker]

hey

I have a WYSE 9150SE thin client
Product version: 3.04
with 512 flash and 256 ram
WinXpe v5.01 sp2
CPU 399 MHz
ramdisk set to 17mb

installed timeviewer on it to access it remote and then connected magicjack.. it loads fine but when i dial it will take 15min to dial a number if ever...

how can i speed it up

in control panel I have
Java 2 runtime enviroment se v1.4.2 installed for 100mb
flash player 10 activx installed



EDIT:


I fixed a problem a bit by adding the XP drivers for Magicjack from another computer to the thinclient

now the phone works I receive and can make calls it is just way toooo slow.

Tried installing directX 9c for XPe but I get error
Cannot connect to the database - please check the database.

do I just need more Ram or is there anything else that is slowing me down so much?
any help would be greatly appreciated.

Not sure but have read somewhere that 300 Mhz is the very low end to use MJ and your CPU processor is close to that range. Maybe increasing your ram might help but again to my knowledge processor speed may be your issue.

Stryker

[az1324]

Just setup a 9150SE with the newest flash from the Wyse site (B545).

Then I did the following:

1. Default login as admin
2. Disable Write Protect
3. Disable power saving features of usb
4. Delete Citrix & Sun software
5. Plug in Magicjack and let it install.

A few minutes later magicjack was ready to call and seems perfectly responsive to me. Not sure why yours isn't working. Then I reenabled write protection and restarted. It does take a significant amount of time to load magicjack but once its running seems to be ok. Not bad for a $16 thin client.

[doctorman]

Just setup a 9150SE with the newest flash from the Wyse site (B545).

Then I did the following:

1. Default login as admin
2. Disable Write Protect
3. Disable power saving features of usb
4. Delete Citrix & Sun software
5. Plug in Magicjack and let it install.

A few minutes later magicjack was ready to call and seems perfectly responsive to me. Not sure why yours isn't working. Then I reenabled write protection and restarted. It does take a significant amount of time to load magicjack but once its running seems to be ok. Not bad for a $16 thin client.

this is what I was waiting for...
Thank you
however can you elaborate on how to do the following a bit more step by step...

2. Disable Write Protect? is that write filter?

3. Disable power saving features of usb?

EDIT: found this :
To disable power management of the USB hub, follow these steps:

1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
2. Expand Universal Serial Bus controllers.
3. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
4. Click the Power Management tab.
5. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
6. Repeat steps 3 through 6 for each USB Root Hub in the list.
7. On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
8. Close the Device Manager window.


4. Delete Citrix & Sun software?
EDIT: Just deleted them no uninstall option

[az1324]

Yes disable the write filter. Correct on usb. I uninstalled them from add/remove programs in the control panel but then did have to delete the directories too to get everything.

[carrick]

Yes disable the write filter. Correct on usb. I uninstalled them from add/remove programs in the control panel but then did have to delete the directories too to get everything.

I did remove all of the softs in add/remove,but it still does not respond promptly when I dial from phone. I hung up, and it was still dialing.
I flashed the 545 firmware and di everything according to your posts.
It seems like I still missed something. Anyway thanks a lot. We got more info.

[doctorman]

Yes disable the write filter. Correct on usb. I uninstalled them from add/remove programs in the control panel but then did have to delete the directories too to get everything.

does yours work fast and nice
when you pick up the phone and dial it takes almost a full minute to connect to the other party..

[az1324]

wow no mine works just as fast as on any other computer. you might have a hardware problem or something.

[doctorman]

wow no mine works just as fast as on any other computer. you might have a hardware problem or something.

I have like 2 more of these and I can try them. but I really dont think that is a hardware issue.

here is to summarize the VERY step by step process:

FIRST setup a 9150SE with the newest flash from the Wyse site (B545).

from http://www.wyse.com/serviceandsupport/s ... m%209150SE

XPE SP2 FR1 9S92_S545_512.exe V4.01 B545 Firmware US Only 512Mb Flash.

here is the easiest way to change the firmware on a WYSE thin client
using USB Flash Drive.
http://www.freewysemonkeys.com/modules ... pic&t=1123


To get remote access to the client and avoid keyboard and monitors install teamviewer from teamviewer.com and set to log in before windows and give it a set password.

You don't have to install any othe rpatch or software update on thin client.

Then the following:

1. Default Auto Login as Administrator
under setting>control Panel > Log in

2. Disable the "Write filter"

3. Disable power saving features of usb

To disable power management of the USB hub, follow these steps:

1. Click Start, click Run, type Devmgmt.msc, and then click OK. The Device Manager window opens.
2. Expand Universal Serial Bus controllers.
3. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties dialog box is displayed.
4. Click the Power Management tab.
5. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.
6. Repeat steps 3 through 6 for each USB Root Hub in the list.
7. On the Action menu, click Scan for hardware changes.

Windows XP recognizes the new device.
8. Close the Device Manager window.




4. Delete Citrix & Sun JAVA software

Uninstall it in Control Panel and then delete the left over folders in Program Files.



5. Plug in Magicjack and let it install.

when it asks for USB Drivers poin it to this folder and let it use the drivers it needs

XP Audio Drivers package
http://rapidshare.com/files/139809142 ... .zip.html

after it will upgrade to the newest magicjack software and will come up ready to use.



Please confirm this step by step and let me know if you do anything extra .

[/u]

[az1324]

I figured out the problem. There are 2 different hardware versions of the magicjack. I happen to have both but was using only one for testing until now. That was the newer version which runs with no problems. The older version is wayyyyy slower in all areas and I see the same problems you have been describing. I am looking into it now but wanted to let you know.

Here is each magicjack sitting at idle. The old version spikes CPU usage to 100% constantly while the new one is only an occasional spike to 40%.

[doctorman]

I figured out the problem. There are 2 different hardware versions of the magicjack. I happen to have both but was using only one for testing until now. That was the newer version which runs with no problems. The older version is wayyyyy slower in all areas and I see the same problems you have been describing. I am looking into it now but wanted to let you know.

Here is each magicjack sitting at idle. The old version spikes CPU usage to 100% constantly while the new one is only an occasional spike to 40%.

at last the answer reveals itself...

How can you tell if you have the new hardware or the old one?
mine is clear screen on the USB dongle i have seen some that have the matte screen like a label on that screen. is that how or is it more internal?


magicjack tech support is going to hear from me today and I will need the newer model.

what is the best way to convince them?

thank you for looking into it!

[az1324]

http://www.phoneservicesupport.com/how- ... t1110.html

also u could use the tigerjet sdk demo to find the hardware rev.

Maybe with the proper drivers and support files in place, the older version would work fine. Hopefully someone else experienced with thin clients can add some info.

[doctorman]

http://www.phoneservicesupport.com/how- ... t1110.html

also u could use the tigerjet sdk demo to find the hardware rev.

Maybe with the proper drivers and support files in place, the older version would work fine. Hopefully someone else experienced with thin clients can add some info.

mine does look like the new version
like this



weird!

do you have a link to the jet tiger sdk that you were talking about
can you run it on your devices and post the revision.

[az1324]

According to the wiki http://en.wikibooks.org/wiki/MagicJack/ ... rations.3F

there are 3 versions and i guess the ones I have are 2 and 3 so the one you have is the one I am referring to as the old one. Sorry for the confusion.

[doctorman]

According to the wiki http://en.wikibooks.org/wiki/MagicJack/ ... rations.3F

there are 3 versions and i guess the ones I have are 2 and 3 so the one you have is the one I am referring to as the old one. Sorry for the confusion.

mine is Generation 2 according the FAQ and looks like the picture in the above post.

I have another magicjack that instead of having a clear screen is painted in pink and I can not see the back. and i dont see any info on it on FAQ.

so yours look like gen 1 and 3 according to FAQ?

I will try the pink one later on and report back.

[az1324]

No I have a 2nd and 3rd gen one. Its hard to believe that there is so much of a difference in cpu and I am still inclined to believe it could be resolved in software.

[carrick]

[quote="az1324"]I figured out the problem. There are 2 different hardware versions of the magicjack. I happen to have both but was using only one for testing until now. That was the newer version which runs with no problems. The older version is wayyyyy slower in all areas and I see the same problems you have been describing. I am looking into it now but wanted to let you know.

Mine magicjack is the 3rd gen and only 13% to 40% CPU is occupied in idle. While in dialing, it went up to 100% and cost long time to set up connection.

[carrick]

In idle, magicjack consumed 0-3% CPU. When phone is picked up or it is being dialed out, it goes up to 100%.

[az1324]

Hmm what version of magic chip do you have? Mine is 0832 P5674-010. With it I don't get any overloading of the cpu and everything works fine.

[carrick]

Hmm what version of magic chip do you have? Mine is 0832 P5674-010. With it I don't get any overloading of the cpu and everything works fine.

How to check chip version? I did not find it in Wiki.

[doctorman]

yes how did you check your chip version?


I tried another majickjack from a friend that has all pink screen with majickjack logo on it. it worked way better than my own as pictured in couple posts above. but the voice was still choppy incoming and outgoing.

I emailed Dan at magicjack and asked him for the newer version of this device, we are entitled to a hardware that works fine.

[az1324]

The number i posted is printed on the actual chip.

It's hard to believe there is such a performance difference between them.

As for choppy call quality, are you talking about outgoing or incoming? Incoming for me is fine and outgoing I haven't had anyone complain but haven't been able to hear it from that end. EDIT: I just left myself a voicemail and it sounded clear too.

[doctorman]

Hmm what version of magic chip do you have? Mine is 0832 P5674-010. With it I don't get any overloading of the cpu and everything works fine.

the one that is way too slow the following
Magic Chip: 0821 P4TL3-010


based on the numbers it is very obvious that mine is an older model.

if this does not get resolved I will buy another one from radioshack and return this instead
I find doing this unethical but in this situation it is the companies responsibility to fix this.

[doctorman]

I confirm the hardware is the problem
and announce this case solved unless someone can comeup with a fix

just return the old magicjack instead of the new one that you buy and let magicjack deal with the old hardware returns


first post is updated with all the info.

THE END!

[carrick]

It is good it is figured out. Too bad if I return my old magic, I am gonna lose my number. I wish I had not touched this stuff (wast a lot time and money)

[diplexer]

I have the old version of MJ and cpu usage is 100% on dial out. It does fall back to about 15% at idle. My incoming calls are very choppy on the Wyse 9150. Is this really the old MJ or the thin client lacking a large enough processor and ram (I have 512 flash 256mb ram and 400mhz AMD Geod processor). I'd really love to use this thin client but I'm ready to put it back on e-bay because of performance with MJ. If anyone wants one, I have 3 of them without power adapters for $29 each.

[doctorman]

I have the old version of MJ and cpu usage is 100% on dial out. It does fall back to about 15% at idle. My incoming calls are very choppy on the Wyse 9150. Is this really the old MJ or the thin client lacking a large enough processor and ram (I have 512 flash 256mb ram and 400mhz AMD Geod processor). I'd really love to use this thin client but I'm ready to put it back on e-bay because of performance with MJ. If anyone wants one, I have 3 of them without power adapters for $29 each.

this is a very pointless post.
read the first post and everything else.

buy the new hardware from a retail store and return the old ones instead let magicjack deal with their crap.

[diplexer]

Pointless? Your comment on being pointless is also pointless. This is why I hate to post anything. Who made you the posting police? I just want to know why it doesn't work correctly on the Wyse but on a friends HP with similar specs it's just fine? I believe part of the problem is the Wyse terminal.

[doctorman]

Pointless? Your comment on being pointless is also pointless. This is why I hate to post anything. Who made you the posting police? I just want to know why it doesn't work correctly on the Wyse but on a friends HP with similar specs it's just fine? I believe part of the problem is the Wyse terminal.

the bottom line is the hardware uses double the amount of CPU.

sorry for offending your valuable post.

[dbean]

here is the easiest way to change the firmware on a WYSE thin client
using USB Flash Drive.
http://www.freewysemonkeys.com/modules ... pic&t=1123

the usb imager has been removed from that site; anywhere else I can download it?

thanks!