Issues with the Magic Jack

Having issues with your magicJack? Post here, and we'll try to help you out!

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tabithaholmes
MagicJack Newbie
Posts: 2
Joined: Thu Jun 25, 2009 10:02 pm

Issues with the Magic Jack

Post by tabithaholmes »

For some reason my phone calls are messing up. I really don't know how to explain it other than an electronic interruption that makes the person on the other line seem to 'stutter.' Maybe a lag? It's quite annoying and I'd really like to be able to fix it. At first I thought maybe it was because the internet wasn't fast enough but here are my figures:

ping: 38ms
upload: 1.91 mbps
download: 7.91 mbps

So it's plenty fast enough, it's a cable internet connection. Anyone know what could be going on here?
tony
Dan Should Pay Me
Posts: 509
Joined: Sun May 04, 2008 1:03 pm
Location: Vancouver, BC

Re: Issues with the Magic Jack

Post by tony »

tabithaholmes wrote: ping: 38ms
upload: 1.91 mbps
download: 7.91 mbps

So it's plenty fast enough, it's a cable internet connection. Anyone know what could be going on here?
For VOIP specific tests in addition to just up/down load speed and ping, try some of the VOIP test sites. Here's one: http://myspeed.visualware.com/voip/ Report back your results. Do a search for "voip test" and there are other sites offering tests.
tabithaholmes
MagicJack Newbie
Posts: 2
Joined: Thu Jun 25, 2009 10:02 pm

Not On Subject

Post by tabithaholmes »

Thanx.
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