No network connection [error 9]

[twistid]

Help, I'm in South Korea in the military and I'm trying to use magicjack, I'm getting No network connection error 9 =( ... I've tried multiple USB ports, no work, my internet is fine... no firewall or blocking?

[hsweiss]

Help, I'm in South Korea in the military and I'm trying to use magicjack, I'm getting No network connection error 9 =( ... I've tried multiple USB ports, no work, my internet is fine... no firewall or blocking?

You may not have a firewall or blocking, but your ISP may be blocking the SIP ports. This is quite usual when ISPs provide their own VOIP services and won't allow other VOIP services.

Try running a VOIP test - if it doesn't run then your ISP is blocking.

http://myspeed.visualware.com/voip/

This test fails from my office because the SIP ports are blocked... MagicJack also fails from my office for the same reason with an Error 9. You may be out of luck unless you can get your ISP to open the SIP ports (the MJ Web Page FAQ says UDP ports 5060 and 5070 have to be open)