How can I send clipboard contents (phone Number) to MJ?

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Is it reasonable for a telephone company to not have a telephone support number?

Yes sure, it a new age of communications!
0
No votes
I can see their point of view, this helps pass savings onto the customers.
2
40%
It sounds a little weird to me, but if the product/service works...
1
20%
What in the heck are they thinking? No matter what the product or service, I EXPECT to be able to use my preferred method of communication.
2
40%
 
Total votes: 5

kloring
MagicJack Newbie
Posts: 2
Joined: Fri Sep 04, 2009 11:05 am
Location: Bangor, ME
Contact:

How can I send clipboard contents (phone Number) to MJ?

Post by kloring »

I'm sure there is a syscommand or some other way for me to do this simply and easily. We use proprietary software for our corporate database. Currently we use vonage (at great expense) but they have an easy to use click to call interface that I was able to modify and get working.

I'm NOT trying to reverse engineer the MJ software. I just need to find a simple way of pasting clipboard data into the box on the basic MJ screen. It seems to dial automatically so as long as I can paste it to the program in the right window, I should be fine.

Any ideas? Maybe even a vb script that changes program focus, pastes clipboard contents and reverts focus back to primary application?
I'd love to do with with a syscommand or other cmd style scripting. I know it can be done, I think it's just a matter of finding the right command or sets of commands. I've seen alot of requests for this type of functionality but no real breakthroughs and if there have been, they are keeping to themselves.

I tried MJ Web Support, but no luck, the elevated my request and forwarded it on to engineering (Corporate BS for "I have no idea what your talking about".)

Even if I can only figure out where and what I'm looking for, I think I cna figure it out, but thus far I'm stumped. I'm told this website is the best support available, which is kinda scarey (Corporations with such a lack of support that the community was forced to do it themselves) but very much welcome. Preemptive Thanks to each and every one of you!
I spoke with the Creator of MagicBeans yesterday and he mentioned using Resource Hacker or something similar to find what I need, but I'm unsure what exactly I'm looking for. I think I am staring at the solution but I just can't focus on it clearly.
doohickey
MagicJack User
Posts: 41
Joined: Wed Jul 08, 2009 11:23 am

Post by doohickey »

To your poll question: if the telephony company in question uses a magicJack itself, then not having a telephone tech support number seems more than prudent.

Whoops, you've reached magicJack tech support voicemail. Please leave a message telling us to run magicfix. Thank you.
kloring
MagicJack Newbie
Posts: 2
Joined: Fri Sep 04, 2009 11:05 am
Location: Bangor, ME
Contact:

Everyone has an "IF"

Post by kloring »

IF they use MagicJack wasn't the question. The question is quit clear, is it reasonable for a telephone company to not have a telephone support number.
Now (If) they use magic jack it might be prudent, sure, and IF Jesus was 14 feet tall he might not have been crucified. We can go all day on if this and if that and debate it into the ground. The question always remains. As a consumer I have a right to choose my preferred method of communication and preferred method of payment (cash, credit card, check, paypal). Any business that doesn't accept my preferred method of payment is simply losing money to their competition.
Any business that cannot take support call is leaving their customers to the whim of the next telephone service who thinks they can do better. It wouldn't take much to create VoIP phones like MagicJack and add telephone support, even if it cost extra, like $2 per month. At least we'd have the option.
ronjr7700
MagicJack Newbie
Posts: 4
Joined: Mon Sep 14, 2009 1:22 am

Post by ronjr7700 »

Im just guessing, but for the most part the problems would be software related. Software can become corrupted from viruses. Software makes changes everytime you turn on your computer. So I think a PC Technician would be better suited instead of telephone support.
doohickey
MagicJack User
Posts: 41
Joined: Wed Jul 08, 2009 11:23 am

Post by doohickey »

It was a joke.

As for seriousness, I don't use my mJ anymore (nor will I renew) and it has nothing to do with lack of phone support. The product, in my opinion, is unreliable and of poor quality. YMMV.

It's a 20-bucks-a-year phone service, I didn't expect much and I got what I expected.
tony
Dan Should Pay Me
Posts: 509
Joined: Sun May 04, 2008 1:03 pm
Location: Vancouver, BC

Re: How can I send clipboard contents (phone Number) to MJ?

Post by tony »

kloring wrote:We use proprietary software for our corporate database. Currently we use vonage (at great expense) but they have an easy to use click to call interface that I was able to modify and get working.
A potential work-around, can you export the contact info to Outlook from your corporate database? There is a MJ add-on to Outlook that lets you dial from Outlook. Look on the MJ website for the add-in. Not the most elegant solution working with 2 databases, but an easy solution.
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