Outgoing calls Terminate after @ 3 Minutes (SPA3102/MJProxy)

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fala
magicJack Apprentice
Posts: 20
Joined: Sat Mar 28, 2009 7:37 pm

Outgoing calls Terminate after @ 3 Minutes (SPA3102/MJProxy)

Post by fala »

I have Magic Jack setup on Line 1 of my SPA-3102 and the MJproxy running on my WRT54G-TM Router. Both the SPA-3102 and the WRT54G-TM are connected to my main router, a D-Link DGL-4100.

I purchase the the MJ unit about a month ago and was able to get my username and password credentials. I'm using one of the newer builds on the WRT54G-TM (DD-WRT v24-sp2 (11/02/09) mega - build 13064M VINT Eko ).

I can make and receive calls fine.

Problem:
The only problem I'm having is that the outgoing calls terminate after about 3 minutes. This does not happen on incoming calls. Is anyone aware of what could be causing this problem and how I should go about fixing it. I have tried various values (60, 180, etc.) for Register Expires: and still having all outgoing calls terminating after 3 minutes!
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bfksc
MagicJack Contributor
Posts: 62
Joined: Wed Oct 07, 2009 2:39 pm
Location: Canada

Re: Outgoing calls Terminate after @ 3 Minutes (SPA3102/MJPr

Post by bfksc »

fala wrote:I have Magic Jack setup on Line 1 of my SPA-3102 and the MJproxy running on my WRT54G-TM Router. Both the SPA-3102 and the WRT54G-TM are connected to my main router, a D-Link DGL-4100.
I purchase the the MJ unit about a month ago and was able to get my username and password credentials.
FYI - I bought the MJ about 2 months ago and do not need a proxy. I also have a 3102 and it works fine with my MJ credentials.
The only problem I'm having is that the outgoing calls terminate after about 3 minutes. This does not happen on incoming calls. Is anyone aware of what could be causing this problem and how I should go about fixing it. I have tried various values (60, 180, etc.) for Register Expires: and still having all outgoing calls terminating after 3 minutes!
I don't think the registration has anything to do with it since it will often register DURING a call and I've never had it drop a call when it registers again. I called my father last night and talked for 42 mins and my 3102 registers every 30 mins, and it didn't drop the call.

I don't know what's causing the problem, but I'd guess it has something to do with the proxy?
fala
magicJack Apprentice
Posts: 20
Joined: Sat Mar 28, 2009 7:37 pm

Re: Outgoing calls Terminate after @ 3 Minutes (SPA3102/MJPr

Post by fala »

bfksc wrote:
fala wrote:I have Magic Jack setup on Line 1 of my SPA-3102 and the MJproxy running on my WRT54G-TM Router. Both the SPA-3102 and the WRT54G-TM are connected to my main router, a D-Link DGL-4100.
I purchase the the MJ unit about a month ago and was able to get my username and password credentials.
FYI - I bought the MJ about 2 months ago and do not need a proxy. I also have a 3102 and it works fine with my MJ credentials.
The only problem I'm having is that the outgoing calls terminate after about 3 minutes. This does not happen on incoming calls. Is anyone aware of what could be causing this problem and how I should go about fixing it. I have tried various values (60, 180, etc.) for Register Expires: and still having all outgoing calls terminating after 3 minutes!
I don't think the registration has anything to do with it since it will often register DURING a call and I've never had it drop a call when it registers again. I called my father last night and talked for 42 mins and my 3102 registers every 30 mins, and it didn't drop the call.

I don't know what's causing the problem, but I'd guess it has something to do with the proxy?
Thanks for your response! I try using the MJ credentials on the SPA-3102 without using the the proxy server and it fails to register. Is it possible for you to post your SPA-3102 settings? Or what settings did you change from the default SPA-3102 settings?
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bfksc
MagicJack Contributor
Posts: 62
Joined: Wed Oct 07, 2009 2:39 pm
Location: Canada

Re: Outgoing calls Terminate after @ 3 Minutes (SPA3102/MJPr

Post by bfksc »

fala wrote:Thanks for your response! I try using the MJ credentials on the SPA-3102 without using the the proxy server and it fails to register. Is it possible for you to post your SPA-3102 settings? Or what settings did you change from the default SPA-3102 settings?
You can see most of the settings I'm using here:

http://sites.google.com/site/compatico/home/ata

I only had to change four settings to get it to register:
User ID
Password
Proxy server name
SIP User-Agent name

The SIP user agent name is not fully shown in the link above, but it's this:
MagicJack/1.80.499.2 (SJ Labs)

Good luck.
:)
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