Outgoing Caller ID

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kramertal
MagicJack Newbie
Posts: 1
Joined: Fri Jan 15, 2010 2:31 pm

Outgoing Caller ID

Post by kramertal »

Is there a way to stop the outgoing Caller ID from saying 'MagicJack'? Is there a way to have the outgoing Caller ID be my name?

Thanks
Tal Kramer
crackerjack
Dan Should Pay Me
Posts: 784
Joined: Fri Nov 16, 2007 9:32 pm

Re: Outgoing Caller ID

Post by crackerjack »

kramertal wrote:Is there a way to stop the outgoing Caller ID from saying 'MagicJack'? Is there a way to have the outgoing Caller ID be my name?

Thanks
Where are you getting MagicJack displayed for caller-id?.
Cell or landline??
Who is the carrier?

Call 800 444 4444 and listen as this service reads back your caller-id.

I am pretty certain your mj device only sends your mj phone number as caller-id number. It is dependent on the receiving carrier to 'dip' into their own database connection to add caller-id name and to display both pieces of caller-id when connecting to a land line.
Cell carriers are lmited by the single line display of most phones to only show number.

There is no way for you, as a mj customer, to be able to influence what shows up on farside as MJ is only sending your caller-id number info.
There was a time when MJ customers could 'spoof' the outbound caller-id number bet never the caller-id name.
Good Luck

CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
hsweiss
Dan Should Pay Me
Posts: 563
Joined: Fri Mar 28, 2008 10:04 pm
Location: Maryland

Post by hsweiss »

When my wife calls my office, the Verizon caller ID simply says "Queens NY" and the phone number - no names, no "magicJack"
revolutiondj
magicJack Apprentice
Posts: 21
Joined: Wed Dec 30, 2009 4:04 pm

Post by revolutiondj »

I have seen the same thing. It will show the City, State and the the number.
swoop
MagicJack Newbie
Posts: 3
Joined: Mon Jan 18, 2010 5:38 pm

Post by swoop »

My landline phone says "Out of Area" and the MJ's phone number.

Many people that my wife calls won't answer "OOA" or anonymous calls...she works for a non-profit and the people she is calling are afraid that it's a bill collector. If they see her name, they will pick up.

Is there a workaround using Google Voice or something else?
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

The best work around I've found is sipgate, although it costs .019/min. However, you can effectively spoof your number, including Google Voice which you can't do with Skype. I'm using the Xlitejack plugin for the purpose.

There is one caveat. You must "buy" a free number before spoofed CID works. Since I didn't have a need for another phone number, I didn't bother to sign up for one until I realized it was necessary for the spoof to work. You'll find it under the "Buy" tab, even though it's free.

First level Support wasn't aware of this either, until it was escalated. Of course, you can always call out through your Google Voice account if you have one, but sometimes it's just faster and easier for me to go through sipgate.
swoop
MagicJack Newbie
Posts: 3
Joined: Mon Jan 18, 2010 5:38 pm

Post by swoop »

My wife tested the MagicJack this evening, calling some indigent clients. She called from the MJ, no answer. A couple of minutes later she called from a landline that shows her name, they recognized her name and picked up.

I don't see a way to get GV to spoof a name (in this case, her real one!). :cry:
swoop
MagicJack Newbie
Posts: 3
Joined: Mon Jan 18, 2010 5:38 pm

Post by swoop »

Just now I located a thorough treatment of CID spoofing, almost information overload, at http://www.calleridspoofing.info/

It doesn't have the answer I'm seeking, but it tells almost everything else you would ever want to know about the topic.
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