Cant use a Phone with mj

Psileo · Post by **Psileo** » Thu Jan 28, 2010 12:44 pm

Recently i buyed a MJ but, when then install i cant use a Phone conected to te MJ. i search the Volume/Headset Options on Menu, but i cant change between Headset (defect option) to Phone. When i make calls using a headset, i can hear but nodody cant hear me. I prove all the "hardware" (Phone, headset, audio card) with other programs (Skype, MSM LIve Messenger, Yahoo Messenger) and it works prefectly.

i contact the live troubleshooting chat of MJ, and in this order they meke me do this:

1.Download and Run Downgrade.exe (1.80.5180.3671)

2.Format the Phone disk

3.Download and run mjrecover

4.Unplug MJ and wait 60 seconds

5.Download and Run Upgrade.exe (1.90.5212.3671)

6.Download and Run Downgrade.exe (1.80.5180.3671) again

7.Upgrade drivers for USB EMP Audio Device (no better driver found)

8.Download and Run Upgrade.exe (1.90.5212.3671) and wait until eternity to "Ready to call" (The attendant of the customer service, in case that she doesnt be a "robot" , no answer my questions anymore and the chat stays on "Wait a few moments")

I use Windows XP fully updated, so i dont know what else do

I Apreciate any help from anybody

hsweiss · Post by **hsweiss** » Thu Jan 28, 2010 1:08 pm

Tell the chat people that the MagicJack is broken and it should be replaced.

brain692 · Post by **brain692** » Fri Feb 05, 2010 1:41 pm

If you haven't tried it, open Device Manager and find your modem, right click and uninstall it. Reboot and let it reinstall...... work for me when mine broke.