Magic Jack sound quality sucks

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jtwabc
MagicJack Newbie
Posts: 1
Joined: Mon Feb 22, 2010 10:55 am

Magic Jack sound quality sucks

Post by jtwabc »

I have had this piece of junk for about 2 months and the sound quality during a phone call is PATHETIC. I can barely hear the person on the other end and they tell me that everything they say is an echo.
I have tried several different phones and it is the same on each. In my book Magic Jack is a ripoff and waste of money. Anyone have any suggestions as to how to make it actually work? I should have returned it to Radio Shack for a refund of my $39.95 plus tax. Too late now.
Nobody beats the Whiz!
Dan Should Pay Me
Posts: 559
Joined: Mon Oct 26, 2009 5:04 pm

Re: Magic Jack sound quality sucks

Post by Nobody beats the Whiz! »

jtwabc wrote:I have had this piece of junk for about 2 months and the sound quality during a phone call is PATHETIC. I can barely hear the person on the other end and they tell me that everything they say is an echo.
I have tried several different phones and it is the same on each. In my book Magic Jack is a ripoff and waste of money. Anyone have any suggestions as to how to make it actually work? I should have returned it to Radio Shack for a refund of my $39.95 plus tax. Too late now.
There are thousands of posts available for you to search this problem in the forum.

You can also try this: http://en.wikibooks.org/wiki/MagicJack
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
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sabresfan
Dan Should Pay Me
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Joined: Thu Feb 12, 2009 7:12 pm
Location: Buffalo NY

Post by sabresfan »

There are many fixes available for sound quality. It all depends on how much you want to put into solving your problem. I would start off by reading the MJ wiki http://en.wikibooks.org/wiki/MagicJack and searching in the forum under echo and choppy audio. It's hard to give advice on a possible fix when there are many possible causes of poor sounding calls. Also give some details on your setup and that can help others get you in the right direction.
b1rd
magicJack Apprentice
Posts: 19
Joined: Wed Mar 26, 2008 12:05 pm

Post by b1rd »

I've posted this question in the tip section, with no replies, so I thought I do a quick "piggy-back" on this same problem I sometimes have:

I'm running Windows XP Home.

Can somebody confirm whether or not having the Windows Telephony Service running improves sound quality. I've tried it both ways, and I really can't tell. I did, however, read someplace that it should be running, but I can't find where I read that.

Thanks
donschjr
MagicJack User
Posts: 33
Joined: Sun Jan 24, 2010 7:00 pm

Re: Magic Jack sound quality sucks

Post by donschjr »

Nobody beats the Whiz! wrote:
There are thousands of posts available for you to search this problem in the forum.

You can also try this: http://en.wikibooks.org/wiki/MagicJack
The search function for this forum doesn't work, no matter what terms I enter to search I get the same 100's of post with no change.
Nobody beats the Whiz!
Dan Should Pay Me
Posts: 559
Joined: Mon Oct 26, 2009 5:04 pm

Re: Magic Jack sound quality sucks

Post by Nobody beats the Whiz! »

donschjr wrote:
Nobody beats the Whiz! wrote:
There are thousands of posts available for you to search this problem in the forum.

You can also try this: http://en.wikibooks.org/wiki/MagicJack
The search function for this forum doesn't work, no matter what terms I enter to search I get the same 100's of post with no change.

Your computer must be broken, or you broke the internets.

Search works fine.
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
donschjr
MagicJack User
Posts: 33
Joined: Sun Jan 24, 2010 7:00 pm

Post by donschjr »

Nothing wrong with any of my pc's.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

The whiz was being saracstic asking about your PC being broken as search works JUST FINE..


Joe Sica
donschjr
MagicJack User
Posts: 33
Joined: Sun Jan 24, 2010 7:00 pm

Post by donschjr »

Search has never worked right for me in "this" forum. I have zero issues in any of the other forums I belong to. When I do a search here no matter what terms I enter I wind up with the same results. I have no idea why and I've never had it happen anywhere else.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

No idea, sorry........ Works fine for me if and when I need to use it.
Search on CHOPPY SOUND and you get a lot of results yes, but what you need IS THERE if you take the time to read. A LOT of posts were made on that subject, along with beeps and a few others. So yes the search results can be a bit overwhelming but when you zero in on what you are looking for there is a WEALTH of infomation to be found here.
Just my 2 cents.

Joe Sica
Nobody beats the Whiz!
Dan Should Pay Me
Posts: 559
Joined: Mon Oct 26, 2009 5:04 pm

Post by Nobody beats the Whiz! »

donschjr wrote:Search has never worked right for me in "this" forum. I have zero issues in any of the other forums I belong to. When I do a search here no matter what terms I enter I wind up with the same results. I have no idea why and I've never had it happen anywhere else.

I apologize for giving you a hard time. I have a certain forum I go to that doesn't search well for me, either.

However, I've always found this one works great.
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
BitstopHo

Post by BitstopHo »

Nobody beats the Whiz! wrote:
BitstopHo wrote:The ignorant female dog always resorts to name calling...
Your words are hurtful, and only serve to damage our fragile human dignity.

Please reconsider this course of action.

I think it's painfully clear that we all have some serious soul searching to do, as a forum.

Sadness, pain, hurt, and so forth.
It's ok jtwabc, Whiz and bitstopjoe don't have anything better to do than shit on people in this forum.
goob
MagicJack Newbie
Posts: 7
Joined: Wed Feb 24, 2010 5:45 pm

Post by goob »

I just did a forum search on "hears echo" without the quotes. I clicked the option to make sure the forum search looked for both words, not either/or. I found what looked to be relevant results.

Search is fine. But if you search for words like "voip" then yes you're going to get many irrelevant results. Change your search terms to something more specific to your problem.
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