No outgoing voice

[Bobd]

Incoming voice works fine no outgoing voice. Switched phone, cords, received new MJ from MJ, no solution. Any suggestions?

[Senator]

Hi, I just wanted to contribute my findings on getting the mj to work. Mine were working fine for months then all of a suden the sound would cut out when the mj was in active mode. I wasted many hours with their so called on line chat support agents. They have no idea how the mj really works and just go over the same scripts again and again expecting a different outcome. I am positive it was one of their "updates" that caused this to happen - "Lucky Us" right !! I finally turned to this forum for insite and answers and found the issue is with the ports the mj uses. Using Active Ports, I found the mj uses many different ramdom ports when starting up and different ports when in active mode. When it loads up, it randomly uses 4 ports in the 1000 range and 1 port anywhere between 49,000 to 65,000. Then when a call is placed or received, it switches 2 of the low number ports to a random high number port. Each time the mj is restarted, the low number ports are changed. Each time a call is placed or received, it opens random high number ports. It never uses the same ports !! Such an application is a nightmare for Network Admins because you have to turn off your firewall to get the mj to work consistantly and turning off the firewall for the network is not the answer. So I took one of my computers, wiped it and reinstalled XP and gave it a static IP and public DNS settings. Then I went into the router and put it in a DMZ zone and bypassed the firewall for that computer only. This seems to be the only way to get the mj to work consistantly. This is a terible design flaw if you ask me, but worth the trouble for all the money it saves in the long run. This may fix a lot of issues people are having with their mj....

Hope this helps....

[kuhntech]

I have been using my MJ without any issues for 6 months now. I am using a dedicated PC running XP Professional SP3 with a static IP. I am using the generic 2 wire gateway that came with my DSL service from AT&T. I have the firewall on the PC turned off but the firewall on the modem/router is fully intact with no issues. The only port I have opened on my modem/router is for VNC and that is because I use DynDNS to remotely connect to that computer, plus being able to get to that computer I can remotely connect to others on my home LAN through it. This is just what works for me. Hope it helps.