No Audio with VM

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tomahawk1
magicJack Apprentice
Posts: 16
Joined: Sun Jun 14, 2009 9:05 am

No Audio with VM

Post by tomahawk1 »

HI,
I hit the Voice mail button on MJ and hear no audio at all. Shouldnt i hear a greeting? DO you all hear greetings? When I dial my own # from the phone i have installed on MJ it works fine.
DebM
MagicJack Newbie
Posts: 1
Joined: Sat Mar 13, 2010 3:49 am

No Audio with VM

Post by DebM »

I had the same problem. Took me a while to figure out that when selecting voicemail from the softphone, that you have to switch the "Volume/Headset Control" - Device selection to "Headset/Other".
This selection is found in the softphone menu.
Also make sure that your speakers are not muted....
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