MJ on office network?

amc.toth · Post by **amc.toth** » Tue Jun 15, 2010 1:32 pm

Anyone run MJ on an office computer on a network? Our firm has a rule of no unauthorized programs or hardware (altho I've got my Palm, iTunes, etc). I've used my MJ on the office computer for a couple of years but all of a sudden my MJ softphone won't sign in. Tried upgrade.exe but no go. Also sometimes get Error 3 altho I have constant access to the internet. (I don't have Admin rights, can't ask our Techs or they'll be fired, can't disable firewall or antivirus, etc, etc).

Any thoughts, suggestions?

maine-iac · Post by **maine-iac** » Tue Jun 15, 2010 9:19 pm

So, you're willing to risk your job for a free phone call?

tsmith · Post by **tsmith** » Tue Jun 15, 2010 10:22 pm

I agree. If your firm has those established rules you're lucky you didn't get yourself kicked out the door. I suggest you stop breaking your employer's rules and take your MJ home.

hsweiss · Post by **hsweiss** » Wed Jun 16, 2010 8:07 pm

More than likely they've blocked the SIP ports. Therefore MJ will not work. But more than likely Skype will work since it can use HTTP or HTTPS ports which are usually open (unless they've got a really good firewall doing deep inspection).

amc.toth · Post by **amc.toth** » Fri Jun 25, 2010 4:43 pm

Thanks for the comments. They have not published any 'rules' about this.

Our firm is extraordinarily cheap. In order to call home (2 area codes away) they've charged $1.00 per min + a surcharge. Insulting as their phone system is VOIP! So a couple of us have used mJ in the office. But I suspect their upgrade may have blocked us as you suggest.

And I doubt they'd fire us for this so I don't see the risk.

cell14 · Post by **cell14** » Sat Jun 26, 2010 10:04 pm

In order to call home (2 area codes away) they've charged $1.00 per min + a surcharge

Hmmm... what about cell phone or 800 access calling card ?

kuhntech · Post by **kuhntech** » Mon Jun 28, 2010 3:47 pm

Just because the phone on your desk is a VOIP phone, doesn't mean that outgoing calls are going through a VOIP provider. Chances are, that your phone connects to the office PBX system through VOIP and is then routed through analogue lines or a t1/e1 circuit from your local telecom provider. Very few businesses rely 100% on VOIP providers. The ports for SIP protocol are probably blocked at your company's firewall. If this is the case, SIP will work within the company but will not travel through to the internet. I would try Hot Spot Shield. http://www.hotspotshield.com/

amc.toth · Post by **amc.toth** » Tue Jun 29, 2010 11:36 am

Cell 14: - my firm is in a NYC high-rise office bldg with lots of steel to cause all sorts of cellphone problems. And mJ was nicer (and cheaper) than the 800 cards we used to use prior to buying an mJ.

kuhntech: - Thanks for the explanation. I understand they don't rely 100% on VOIP - my comment went to how 'cheap' they were to use Voip and then charge us a surcharge just to call home (or other personal stuff)! I suspected there was some sort of blocking but found it strange as we have open access to the 'Net. Not sure how to use 'hotspotshield' tho (I'm not that savvy with all this tech) - will it provide me with access via my mJ ?

kuhntech · Post by **kuhntech** » Tue Jun 29, 2010 1:06 pm

Hot Spot Shield is a free program that you install on your computer. All of your internet traffic is then routed through the VPN connection it establishes and the ports for SIP are then opened to the internet.

amc.toth · Post by **amc.toth** » Fri Jul 02, 2010 1:03 pm

It never seemed to work. It appeared to be in a loop, continually trying to connect. Continually in a state: TCP Connect Wait or Waiting for Server.