when i try to make call my wi fi internet shuts off

mattg3 · Post by **mattg3** » Mon Jul 12, 2010 9:59 pm

when I try to make a call I get dial tone but as I wait for call to go through my wifi internet shuts down and call doesnt go through.When I hang up my wi fi internet comes back on.Ive been on this laptop with xp and magicjack for 2 years and never had this problem.

tsmith · Post by **tsmith** » Tue Jul 13, 2010 12:34 am

Have you made any changes, additions, etc., to your laptop recently?

Nobody beats the Whiz! · Tue Jul 13, 2010 5:28 am

Did you get a new 2.4ghz cordless phone that interferes with your wifi?

Is your MJ line somehow plugged into your DSL wall jack? (via splitter, answering machine, fax machine, etc)

mattg3 · Post by **mattg3** » Tue Jul 13, 2010 5:46 am

no changes to laptop except I added zonealarm firewall.Im directly plugged into my laptop and my internet signal is wifi.

mattg3 · Post by **mattg3** » Tue Jul 13, 2010 5:49 am

same old phone Ive used with magicjack for years

tsmith · Post by **tsmith** » Tue Jul 13, 2010 11:04 am

If you haven't tried this already, turn off your firewall and see what happens.

bitstopjoe · Post by **bitstopjoe** » Tue Jul 13, 2010 2:15 pm

I know you say you have been using this setup for a while now, but IS IT a 2.4mhz phone??
IF YES, it is possible the phone scanned for a new channel and now it is interfering with your wireless router.. If that is the case and if you have a scanning button on your phone, try that. If not change the channel on your wireless router and see if that helps

If none of this is relevant, never mind

Joe Sica

hsweiss · Post by **hsweiss** » Fri Jul 16, 2010 2:35 pm

Easiest 1st test - try using a corded phone in place of your cordless phone. If it works, then its interference between the phone and wi-fi. You can then either have the phone scan for a new channel or log into your wireless router and try using a different wifi channel. I had a similar problem - first I was using wifi channel 11 with no interference from any cordless phones in the house. Then my wifi would go down when someone was on the phone (MJ worked because it was plugged into a computer hardwired to the router). I changed my router to use channel 6 and the problem went away.

ltcusa · Post by **ltcusa** » Mon Aug 09, 2010 8:38 am

Good answer, I had the same problem, i.e. wireless stopped working while I was on the phone.

It was a new 2.4 cordless phone and it was on the same channel as my wireless router, works fine, but now I hear some backgroup beeping on the phone. I will keep checking for info.

Thanks for the post!

John[/quote]