Magic jack stopped working suddlenly on imac 10.4.11 HELP!

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cecbritt
MagicJack Newbie
Posts: 1
Joined: Sun Jul 25, 2010 1:47 pm

Magic jack stopped working suddlenly on imac 10.4.11 HELP!

Post by cecbritt »

I am having a problem with my magic jack. It has worked great for months all of a sudden it has stopped working.

- I have an Imac 10.4.11
- It was working for months
-Did the upgrade with the Magic Jack help desk
-Re-formatted/ partitioned the Magic jack
- I tried it on my PC ( ee netbook) it works (sometimes) but reception is so bad and it cuts out.

Basically i try to make the call it says "Creating outgoing call" then it hangs back up to the dial tone and says "Ready to call" I call also hear my phone ringing when someone calls me, but when I pick up it doesn't work. I am also receiving voice mails.


It is still not working. I love the product but I think their help desk people lack the technical knowledge. Does someone out there have the answers?
wakundama
MagicJack Newbie
Posts: 4
Joined: Sat Jul 24, 2010 3:53 pm

Post by wakundama »

Did it stop working after you did the upgrade to the magic Jack? If it did then maybe you need to upgrade to OS X 10.6.x. Like maybe they've tested magic Jack to work with 10.5 and 10.6 but not 10.4. I know that one thing is significant about 10.4 is that it's the last version of OS X that supports non Intel Macs and magicJack never supported non Intel Macs.

If it stopped working before you did the upgrade then there is a bit less reason to think upgrading Mac OS X would help, but it still might.
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