Contact not dowloading

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ordnanceferret
magicJack Apprentice
Posts: 15
Joined: Mon Nov 09, 2009 5:29 pm
Location: NE Pennsylvania
Contact:

Contact not dowloading

Post by ordnanceferret »

I wonder if it a temporary problem with their server. I rebooted the Op Sys and upon Magicjack being installed, no contacts were downloaded. There was a statement saying the download would occur again in 4 minute. It timed down and tried to download again, saying it would not download. If want to download the contacts, click on this link. I tried for the 3d time and now it says No Downloads.

I guess I will wait until later and try again.
DrPacman
magicJack Apprentice
Posts: 26
Joined: Tue Mar 11, 2008 5:53 pm

Re: Contact not dowloading

Post by DrPacman »

Yup looks like the MJ servers are down for maintenance or upgrading… I’ve been unable to download my contacts or for the matter log into “MyMagicJack.Com” for the last number of hours.

The last time this happened, we were back up and running within about 6 hours or so…

DrPacman
ordnanceferret wrote:I wonder if it a temporary problem with their server. I rebooted the Op Sys and upon Magicjack being installed, no contacts were downloaded. There was a statement saying the download would occur again in 4 minute. It timed down and tried to download again, saying it would not download. If want to download the contacts, click on this link. I tried for the 3d time and now it says No Downloads.

I guess I will wait until later and try again.
Jerrynyc
MagicJack Newbie
Posts: 7
Joined: Wed May 12, 2010 3:07 pm
Location: New York City

Post by Jerrynyc »

Same problem here..917 area code
ordnanceferret
magicJack Apprentice
Posts: 15
Joined: Mon Nov 09, 2009 5:29 pm
Location: NE Pennsylvania
Contact:

Post by ordnanceferret »

Thanks guys. I contacted a live agent but got no answer. He kept me waiting for a long time with no response.

I suspected it was their server, but wanted to confirm it.

I am very disappointed in the live help.
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