Phone rings forever or until reboot on incoming calls

Public_Domain · Post by **Public_Domain** » Fri Aug 06, 2010 10:33 am

I thought I had this fixed, but switched computers and it's back! When I get an in coming call the MJ screen shows Accept/Reject, but if I pick up a phone nothing happens. Phones continue to ring until I reboot the computer. Thought it was an issue with my phone, but it went away before when I added another phone on a splitter. I figured it was a ringer equivence issue and added another phone icreased it abit. Now that I've switched computers, it's back again. Any body else have this problem? TIA

bitstopjoe · Post by **bitstopjoe** » Fri Aug 06, 2010 10:39 am

If you are using the extension cord which came with the MJ, don't as it can cause many weird problems. Also try to use a rear USB port and if that doesnt work you may want to try a POWERED USB hub.
You may also want to check in device manager the USB section that the power saving settings for the USB ROOT HUB ( there are more than one entry, so check them ALL) is unchecked.

Joe Sica

Public_Domain · Post by **Public_Domain** » Tue Aug 10, 2010 1:45 pm

Joe,

Was out of town, finally got back in to try what you suggested. Whoopie, it works! FYI, went back through and rechecked, it was the powered hub that made the difference. Thanks for the assitance.

bitstopjoe · Post by **bitstopjoe** » Tue Aug 10, 2010 2:29 pm

Public_Domain wrote:Joe,

Was out of town, finally got back in to try what you suggested. Whoopie, it works! FYI, went back through and rechecked, it was the powered hub that made the difference. Thanks for the assitance.

Good to hear all is well now and thank you for letting us know.

Have fun.

Joe Sica