Contacts not available..

Nycist · Post by **Nycist** » Fri Aug 20, 2010 6:48 am

This is the second time this is happening. Im guessing the calls list/contacts are still being hosted on mj server? This is very annoying. Has anyone figured out a way to place the contacts back in the mj device?

manual · Post by **manual** » Fri Aug 20, 2010 7:41 am

Same problem here. Empty contact list when I booted up this morning. Are they lost forever?

dblbogey1 · Post by **dblbogey1** » Fri Aug 20, 2010 8:46 am

I had the same issue this morning. I did a tech support chat with them and was told they are having tech problems and I will be sent an email within 24 hours concerning the issue.

emsai · Post by **emsai** » Fri Aug 20, 2010 8:56 am

MJ frequently wipes out my contacts list. When I use their chat support with "Ashley" or "Brittany" or "Jordon" or "Keith" I get some Bangalorean reading from a script that winds up messing up my internet security configurations, my server addresses, deleting upgrades, downloading downgrades (yes, I said downgrades), and a few other seemingly unrelated actions that solve nothing. I am then escalated to a senior technician who proceeds to further fu my system, and solves nothing. He then tells me it will be solved by their engineers, who send me an email solution. bye bye.

All of this to fix a frequently disappearing contacts list.

THIS IS PITIFUL TECHNICAL CUSTOMER SERVICE.

Other problems I have had include dropped calls, music on the line, reboots to get the system working again. I am really POed at PC Magazine for giving this %^#$ their Editor's Choice. Unfortunately, I am stuck for 5 years with this unreliable, poorly supported, overly advertised system..

pixelpadre · Post by **pixelpadre** » Fri Aug 20, 2010 9:59 am

Yesterday my.magicjack.com was down for maintenance, at least that was the message that popped up all day yesterday.

Now this morning.......no contacts.

I wanted to change call forwarding and I had no way to do it. Not even from my voicemail menu.

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 10:09 am

pixelpadre wrote:Yesterday my.magicjack.com was down for maintenance, at least that was the message that popped up all day yesterday.

Now this morning.......no contacts.

I wanted to change call forwarding and I had no way to do it. Not even from my voicemail menu.

You CAN change your call forwarding, there is just a new way of doing it it seems. Go to www.my.magicjack.com log in then click on the MY SUBSCRIPTIONS tab. The call forwarding setting is now there.

Joe Sica

Fire_Witch · Post by **Fire_Witch** » Fri Aug 20, 2010 10:59 am

same damn thing happening to me today! this sucks! all my info on that list.

Blair · Post by **Blair** » Fri Aug 20, 2010 11:41 am

Same problem ........lost all contacts, call lists and redial database today (August 20th)

Tried a "System Restore" to an earlier date with no luck so don't waste your time on this one either.

Fire_Witch · Post by **Fire_Witch** » Fri Aug 20, 2010 11:53 am

yeah, I pulled MJ from USB and restarted, nothing! Then I decided to look here before trying anything else. After seeing this new thread, figured nothing to do but wait.

Dang, I hope they get it restored! I've been meaning to make a hand written copy for emergencies. But decided to wait. Moving in a week so I would loose/misplace it anyway.
Well I guess this teaches me a lesson on procrastination.

Naturally the written copy I made a few months back....... is in Fla. ( ok Joe, go ahead & laugh now)

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 1:58 pm

I too have lost all my contacts. I am curious as it seems there was a "LUCKY YOU" update yesterday. I DID NOT get said update. I wonder if all the people here who have lost their contacts did or did not get the lucky you update?? If not then maybe when the server we are on gets that update our contacts will be restored..

And yes Joy, I did chuckle

Albeit just a SMALL one

Joe Sica

newfers · Post by **newfers** » Fri Aug 20, 2010 2:05 pm

I've generally been pretty happy with MagicJack since I purchased it, even with the frequent problems (I hate that I have to unplug/replug the device after most reboots).

But losing my contacts is saddest of all. I sure hope they get this fixed!

I also noticed that I no longer see the MagicJack virtual drives listed under My Computer - could this be part of the problem? I know the phone works - I just made a call.

Happy to have found this forum, and will be lurking here often!

Sumrall · Post by **Sumrall** » Fri Aug 20, 2010 2:07 pm

bitstopjoe wrote:I too have lost all my contacts. I am curious as it seems there was a "LUCKY YOU" update yesterday. I DID NOT get said update. I wonder if all the people here who have lost their contacts did or did not get the lucky you update?? If not then maybe when the server we are on gets that update our contacts will be restored..

And yes Joy, I did chuckle Albeit just a SMALL one

Joe Sica

I got no notice of an update. Was only aware of it from this forum. However I lost my contacts as well. Also some mention the softphone being different with no 'favorites' anymore and something to do with Menu. However my softphone never changed.
Glad it was mentioned here or I'd still being pulling my hair trying to find out what was wrong with my MJ.

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 2:08 pm

If it turns out the people who have lost their contacts have NOT received the LUCKY YOU update it is probably an incompatablity with MJ's new database ( they updated it yesterday). HOPEFULLY when we get the lucky you update our contacts will be back, hopefully..

So please chime in, lost contacts?? Get the update, yes or no??

Joe Sica

alangee · Post by **alangee** » Fri Aug 20, 2010 2:23 pm

Lost my contacts too. No update that I'm aware of. I did download the plug-in for Outlook. Tried it, but it didn't work. Maybe I just haven't configured it properly, or Outlook is just being Outlook (which I hate.)

reno55 · Post by **reno55** » Fri Aug 20, 2010 3:37 pm

My contacts are not downloading today as well. Tried to get help from main MJ site however could not get through. I found this forum and now I feel a little relieved that this is not an isolated scenario.

emsai · Post by **emsai** » Fri Aug 20, 2010 3:49 pm

Lost contacts - have received no "lucky you" updates.

rlbumich · Post by **rlbumich** » Fri Aug 20, 2010 3:59 pm

IMPORTANT NEWS ABOUT CONTACT LIST

We are pleased to announce that magicJack customers have now received our latest magicJack upgrade. This upgrade includes the following benefits:

Less bugs
Superior call quality
Works on Windows and Mac
Easy to use
and much more

There may be some magicJack users that will no longer have their past contact list available. Please create a new contact list. Our latest upgrade, with advanced features should prevent this from ever happening again. We apologize for any inconvenience.

Agents will not be able to restore contact list.

Well! Coming from the "horses" mouth!!!!!

katlady111 · Post by **katlady111** » Fri Aug 20, 2010 4:09 pm

I *did* create a new contacts list. Last night. From scratch.

In the morning, it was nuked again.

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 4:15 pm

katlady111 wrote:I *did* create a new contacts list. Last night. From scratch.

In the morning, it was nuked again.

Damn that sucks. I was going to do the same but decided to hold off, I am glad I did. I will wait until I do get the lucky you update and things settle down. When I do make a new list I will only add a few names at first to see what happens.

EDIT: I just added one name to my address book and stopped then restarted my MJ, guess what? It was gone after the restart.. I am still holding out hope until I get the LUCKY YOU update.

Joe Sica

Fire_Witch · Post by **Fire_Witch** » Fri Aug 20, 2010 4:16 pm

bitstopjoe wrote:If it turns out the people who have lost their contacts have NOT received the LUCKY YOU update it is probably an incompatibility with MJ's new database ( they updated it yesterday). HOPEFULLY when we get the lucky you update our contacts will be back, hopefully..

So please chime in, lost contacts?? Get the update, yes or no??

Joe Sica

I did not get the update, not to my knowledge.
My guess is there new data base apparently had some errors!!! I just hope they have a backup of all that info.

Fire_Witch · Post by **Fire_Witch** » Fri Aug 20, 2010 4:53 pm

well S.O.B.!!!!! just saw this on MJ's site:

IMPORTANT NEWS ABOUT CONTACT LIST

We are pleased to announce that magicJack customers have now received our latest magicJack upgrade. This upgrade includes the following benefits:

* Less bugs
* Superior call quality
* Works on Windows and Mac
* Easy to use
* and much more

There may be some magicJack users that will no longer have their past contact list available. Please create a new contact list. Our latest upgrade, with advanced features should prevent this from ever happening again. We apologize for any inconvenience.

Agents will not be able to restore contact list.
-----------------------------------------------------------------------------------------------

They "apologize for any inconvenience"
WTF! They have no F___ing idea the inconvenience this is causing! Most of my stuff is already packed for my move. I dont have time to go digging for #'s!

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 5:03 pm

Fire_Witch wrote:well S.O.B.!!!!! just saw this on MJ's site:

IMPORTANT NEWS ABOUT CONTACT LIST

We are pleased to announce that magicJack customers have now received our latest magicJack upgrade. This upgrade includes the following benefits:

* Less bugs
* Superior call quality
* Works on Windows and Mac
* Easy to use
* and much more

There may be some magicJack users that will no longer have their past contact list available. Please create a new contact list. Our latest upgrade, with advanced features should prevent this from ever happening again. We apologize for any inconvenience.

Agents will not be able to restore contact list.
-----------------------------------------------------------------------------------------------

They "apologize for any inconvenience"
WTF! They have no F___ing idea the inconvenience this is causing! Most of my stuff is already packed for my move. I dont have time to go digging for #'s!

Sucks for sure. Now get this. I just manually did the lucky you update, tooka LONG time to install, big update. After it installed, NO CONTACTS. So then I added 2 manually. Restarted MJ and the 2 contacts I added were GONE.. Looks like a BUMPY road ahead....

Joe Sica

Fire_Witch · Post by **Fire_Witch** » Fri Aug 20, 2010 5:05 pm

Well, I guess there server must have crashed due to thier upgrade.

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 5:10 pm

Fire_Witch wrote:Well, I guess there server must have crashed due to thier upgrade.

Or because I "forced" the update my server wasn't ready for it yet. Thankfully I made an image first so all is back to the way it was, but still no contacts.
I found a yr old copy of my addressbook.xml and I can open it in notepad and see some of my lost contacts. So when things finally settle down I will rebuild it, but I have lost a yrs worth of contacts, including yours. Thankfully I added it to my phone.

Joe Sica

tsmith · Post by **tsmith** » Fri Aug 20, 2010 5:16 pm

One of my PCs got the update, and the contacts are back. My daily PC hasn't gotten the "Lucky You" yet, and the contacts are still gone. I won't force the update - just wait for it to happen "naturally"....

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 5:20 pm

tsmith wrote:One of my PCs got the update, and the contacts are back. My daily PC hasn't gotten the "Lucky You" yet, and the contacts are still gone. I won't force the update - just wait for it to happen "naturally"....

Yeah that is what I am hoping for it to work when I get the update "naturally" This is why I love imaging programs. My OS is back to the way it was before I forced the update. I HAD to try and see what would happen.
I have my fingers crossed when I do get the update on it's own, all will be back to normal, whatever that is as one can never tell with MJ

Joe Sica

tsmith · Post by **tsmith** » Fri Aug 20, 2010 5:39 pm

Ain't it the truth Joe.

pixelpadre · Post by **pixelpadre** » Fri Aug 20, 2010 6:06 pm

bitstopjoe wrote:
pixelpadre wrote:Yesterday my.magicjack.com was down for maintenance, at least that was the message that popped up all day yesterday.

Now this morning.......no contacts.

I wanted to change call forwarding and I had no way to do it. Not even from my voicemail menu.
You CAN change your call forwarding, there is just a new way of doing it it seems. Go to www.my.magicjack.com log in then click on the MY SUBSCRIPTIONS tab. The call forwarding setting is now there.

Joe Sica

Yes I already knew that. I want to change call forwarding from a phone when I was unable to do it from the web.

bitstopjoe · Post by **bitstopjoe** » Fri Aug 20, 2010 6:08 pm

That option has never been available with MJ...
Sorry I misunderstood your orig post.

Joe Sica

hawkia · Post by **hawkia** » Sat Aug 21, 2010 3:08 pm

I too lost contacts on 20 Aug. And I never got the "lucky you" update.....

bitstopjoe · Post by **bitstopjoe** » Sat Aug 21, 2010 3:23 pm

hawkia wrote:I too lost contacts on 20 Aug. And I never got the "lucky you" update.....

One can ONLY hope after we get the update pushed out to us our contacts come back. BUT I have a feeling this will not be the case after trying the update myself ( manually) and my contacts did not return. So we shall see.

Joe Sica

shaniko · Post by **shaniko** » Sat Aug 21, 2010 3:39 pm

A prime example of the bullshit customer service. MJ is great when it works but this is beyond comprehension in 2010.

Chat InformationPlease wait for a site operator to respond.

Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationAll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Chat InformationYou are now chatting with 'Charlie'

Chat InformationYour Issue ID for this chat is LTK4190125055576X

Charlie: Hello, how may I help you?

Bob: Hi, I need help in getting my backup addressbook back into mj. I have : 1. Done the 12+ meg upgrade 2. Individually deleted MJ from my devise manager, all 3 elements 3. In reloading MJ after that the new layout did come up. Still no contacts. I also now have 2 drives for MJ. My unit identifies them as Drive F and Drive G. 4. And here the fun begins. I was directed to download mjremover.exe which I did. That was the last command given as the chat ceased to function. I could not send or receive. Sat there for about a final 5 minutes watching 'operator is typing a message' before I signed off. 6. Rebooted my machine and MJ did not auto start which gave me access to both F and G drives. I found the Addressbook.xml file and tried to replace it in two places. Neither replacement has brought back my contacts. 7. MJ at this point does work giving me ability to make and receive calls.

Charlie: May I know the exact nature of your problem with full details please?

Bob: Hi, I need help in getting my backup addressbook back into mj. I have : 1. Done the 12+ meg upgrade 2. Individually deleted MJ from my devise manager, all 3 elements 3. In reloading MJ after that the new layout did come up. Still no contacts. I also now have 2 drives for MJ. My unit identifies them as Drive F and Drive G. 4. And here the fun begins. I was directed to download mjremover.exe which I did. That was the last command given as the chat ceased to function. I could not send or receive. Sat there for about a final 5 minutes watching 'operator is typing a message' before I signed off. 6. Rebooted my machine and MJ did not auto start which gave me access to both F and G drives. I found the Addressbook.xml file and tried to replace it in two places. Neither replacement has brought back my contacts. 7. MJ at this point does work giving me ability to make and receive calls.

Bob: what more details would you like ??

Bob: I CAN NOT FIND A WAY TO GET MJ TO READ MY ADDRESSBOOK BACKUP FILE !

Charlie: can i have the error message only

Bob: there is no error message. I cannot get mj to read my backup file. How do I reinstall my addressbook backup file?

Charlie: we cannot reinstall address book any more

Bob: if you cant help please transfer me to either Rodney or Jeanette in level 2.

Bob: then how do I back up my contacts ?

Charlie: we cannot back up contact

Bob: transfer me to level 2 please

Charlie: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.

Chat InformationPlease wait while I transfer the chat to the best suited site operator.

Chat InformationYou are now chatting with 'Prince'

Chat InformationYour Issue ID for this chat is LTK4190125055576X

Prince: Hi this is Prince, i will be helping you please give me a minute to read your previous chat thank you

Bob: Hi, I cannot get mj to read my backup file. How do I reinstall my addressbook backup file?

Prince: do you have contacts saved on your MJ?

Bob: I have my addressbook backed up. I am unable to find a way to reinstall it

Bob: I have copied my backup file to mj but it wont read it

Prince: i see, you can no longer reinstall it and you may need to add contacts manually again

Bob: if that is the case why did jeanette spend 45 minutes here last night helping me ?

Bob: This is really a bullshit action on the part of magicjack !!

Bob: I meticulously backup my contacts and now you tell me that all my time last night was wasted and that 'I can no longer reinstall my backup' !!

Prince: christine have already told you about it

Prince: Cristine: There may be some magicJack users that will no longer have their past contact list available. Please create a new contact list. Our latest upgrade, with advanced features should prevent this from ever happening again. We apologize for any inconvenience. We are not be able to restore contact list.

Bob: if that is the case why did jeanette spend 45 minutes here last night helping me ?

Bob: ???

Prince: maybe she do not understand the problem?

Bob: I was extremely clear on what the problem was..and continues to be

Bob: May I have Dan's email address please ?

Bob: ??

Prince: One moment please...

Bob: Thank you

Prince: sorry but we are do not give out that information

Bob: That is a blatant lie. Ive gotten Dan's address before.

Prince: i believe i've already provide all information you needed, i would like to ask permission to end this chat. Thank you

Prince: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the "close" button on the top right of this screen and the survey will appear. Thanks again!

Prince: Goodbye

Chat InformationChat session has been terminated by the site operator.

wired one · Post by **wired one** » Sat Aug 21, 2010 4:17 pm

so like the other day i lost my contacts, called? i think and they said they were working on their servers and all would be good in a while. so i started unplugging and replugging my mj every once in a while to see if the contacts came back.

used to be when i first got my mj when i plugged it in a drive would show, and i could browse it. but it quit doing that a few updates ago, now its hidden.

so during the first contact loss plug fest something happened unexpected on a couple of plugs. the drive opened up and stayed open. and it occurred to me how screwed i would be if i lost all the numbers i have in it, so i copied said contents to a folder and backed that up somewhere else as well.

now flash forward to 8/20 and yea, no upgrade and lost contacts here too.

man am i glad i backed dat chit up. i can open the address book file and all the numbers are there, so i will repopulate my contacts from that. but talk about a screw up on their end, this is major.

i feel sorry for all those who did not or were not able to back up their contact list.

peace

wired one

edit:... ya know since i had to do my contacts again from the old address file, i went ahead and went old school and made a txt file with all the phone numbers in it. now it can dump all it wants too, cause I'm backing phone numbers up form now on.

Tee Willy · Post by **Tee Willy** » Sat Aug 21, 2010 5:09 pm

Didn't get update that I can tell.
Lost contacts.

Tee Willy

tymekeeper · Post by **tymekeeper** » Sat Aug 21, 2010 6:37 pm

I have the same problem with lost Contacts. I do remember getting a "luck you " upgrade a day or so before the 20th. After some time the tech realizing I did not have the same softphone he was taking about and had me down load an upgrade. The new interface has "menu" on the left side and no Favorites. Under "menu" it says MagicJack 2.0.1. Eventually said I would get an email within 24 hours which has passed. Another thing I noticed is this upgrade disable my monitor going into standby. So now I have to turn it off when I am going to away for any length of time. I turn my puter off at night. Anyone who needs to call calls the cell. I haven't tried any adding of contact. I hope they don't go away after turning puter off. What a FU mess.

tsmith · Post by **tsmith** » Sat Aug 21, 2010 8:37 pm

Okay. Now it gets weirder. I still haven't gotten the "Lucky you", but I just did a "restart" of my softphone, and the contacts/calls lists came back! Did it again (just to make sure it wasn't a fluke) and the lists are still there. What the....?

KMNugent52 · Post by **KMNugent52** » Sun Aug 22, 2010 9:18 am

For $20 a year I will gladly re-input my contacts each year when I renew.
I think some of the complaining here is a bit overdone.
It's $20 a year!

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 9:23 am

KMNugent52 wrote:For $20 a year I will gladly re-input my contacts each year when I renew.
I think some of the complaining here is a bit overdone.
It's $20 a year!

I think you are confusing some OBSERVATIONS with complaining.
Sure SOME will complain over a dot being in the wrong place, but us old timers here will make mention when things are not running correctly. There IS a difference....

Joe Sica

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 9:26 am

tsmith wrote:Okay. Now it gets weirder. I still haven't gotten the "Lucky you", but I just did a "restart" of my softphone, and the contacts/calls lists came back! Did it again (just to make sure it wasn't a fluke) and the lists are still there. What the....?

No Joy here Tom, still no update and still no contacts....I also tried the restart even though I have 2 icons I made on my desktop to kill and start my MJ. Again, no joy.

If they had not started keeping OUR contacts on THEIR server, it would not be so big a deal since it was OUR responsibilty to back them up, sadly that has not been the case since about March this yr.

Wow I better stop now as someone might think I am complaining

Joe Sica

Fire_Witch · Post by **Fire_Witch** » Sun Aug 22, 2010 9:27 am

bitstopjoe wrote:
KMNugent52 wrote:For $20 a year I will gladly re-input my contacts each year when I renew.
I think some of the complaining here is a bit overdone.
It's $20 a year!
I think you are confusing some OBSERVATIONS with complaining.
Sure SOME will complain over a dot being in the wrong place, but us old timers here will make mention when things are not running correctly. There IS a difference....

Joe Sica

Thanks Joe !!!!!! I was debating on replying to the ______, but I will leave it be.

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 9:28 am

You are welcome Red...

Joe Sica

tsmith · Post by **tsmith** » Sun Aug 22, 2010 10:32 am

bitstopjoe wrote:
tsmith wrote:Okay. Now it gets weirder. I still haven't gotten the "Lucky you", but I just did a "restart" of my softphone, and the contacts/calls lists came back! Did it again (just to make sure it wasn't a fluke) and the lists are still there. What the....?
No Joy here Tom, still no update and still no contacts....I also tried the restart even though I have 2 icons I made on my desktop to kill and start my MJ. Again, no joy.

If they had not started keeping OUR contacts on THEIR server, it would not be so big a deal since it was OUR responsibilty to back them up, sadly that has not been the case since about March this yr.

Wow I better stop now as someone might think I am complaining

Joe Sica

I blame Bush.

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 10:34 am

HAHAHAHA Thanks nObama.............

Joe Sica

Darkman90808 · Post by **Darkman90808** » Sun Aug 22, 2010 10:41 am

I have to apologize but there is a twisted part of me that sees an amusing irony in MJ losing all the contacts in the most recent "Lucky You" upgrade.

Especially when it wasn't that long ago that the last "Lucky You" upgrade stored all the contacts and calls on the MJ servers so their customers wouldn't accidentally lose them.

If they had not started keeping OUR contacts on THEIR server, it would not be so big a deal since it was OUR responsibilty to back them up, sadly that has not been the case since about March this yr.

Looks like while I was posting my message, tsmith had the same thought. I sure wish folks would quit trying to protect me from myself. I'm perfectly capable of messing things up enough by myself without help from outsiders.

Fire_Witch · Post by **Fire_Witch** » Sun Aug 22, 2010 10:46 am

and I would find humor in it if I had been prepared and had made a backup list. But w/ 2 cross country moves this year and about to make a 3rd one this week. I've been busy. Not to mention my eyesight is bad. So once I typed in the contacts, there they stayed.

tymekeeper · Post by **tymekeeper** » Sun Aug 22, 2010 10:46 am

SO, What "lucky you" upgrade are we looking for? The chat I had Friday had me download 2.0.5546.3878 and I saved it and then ran it.

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 2:16 pm

Darkman90808 wrote:I have to apologize but there is a twisted part of me that sees an amusing irony in MJ losing all the contacts in the most recent "Lucky You" upgrade.

Especially when it wasn't that long ago that the last "Lucky You" upgrade stored all the contacts and calls on the MJ servers so their customers wouldn't accidentally lose them.

If they had not started keeping OUR contacts on THEIR server, it would not be so big a deal since it was OUR responsibilty to back them up, sadly that has not been the case since about March this yr.
Looks like while I was posting my message, tsmith had the same thought. I sure wish folks would quit trying to protect me from myself. I'm perfectly capable of messing things up enough by myself without help from outsiders.

I think that was me responding to Tom, but yes you are correct and from now on I will let MJ know you will mess up on your own

Joe Sica

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 2:18 pm

tymekeeper wrote:SO, What "lucky you" upgrade are we looking for? The chat I had Friday had me download 2.0.5546.3878 and I saved it and then ran it.

Yes you got it. You MANUALLY d/l'd and installed the "lucky you" update that was pushed through for others, but not everyone. I will wait till they have the bugs worked out ( HA!!) till I try it myself. Though I already did on Friday when all this crap happened and reverted back to the orig one, sadly sans contact list.

Joe Sica

bitstopjoe · Post by **bitstopjoe** » Sun Aug 22, 2010 2:21 pm

Fire_Witch wrote:and I would find humor in it if I had been prepared and had made a backup list. But w/ 2 cross country moves this year and about to make a 3rd one this week. I've been busy. Not to mention my eyesight is bad. So once I typed in the contacts, there they stayed.

I THINK the rule of thumb is 4 moves and your contact list will be safe, I am just guessing

Sorry to make light and since I know how bad things are for you right now this was the last thing you needed.. When you finally get settled shoot me off an email with your new #, or since it is MJ I assume it will be the same? Damn if I ONLY had a way to write it down with some sort or writing device and not store it on my non existent contact list

.. Oh well.

Joe Sica.

Fire_Witch · Post by **Fire_Witch** » Sun Aug 22, 2010 2:27 pm

bitstopjoe wrote:
Fire_Witch wrote:and I would find humor in it if I had been prepared and had made a backup list. But w/ 2 cross country moves this year and about to make a 3rd one this week. I've been busy. Not to mention my eyesight is bad. So once I typed in the contacts, there they stayed.
I THINK the rule of thumb is 4 moves and your contact list will be safe, I am just guessing
Sorry to make light and since I know how bad things are for you right now this was the last thing you needed.. When you finally get settled shoot me off an email with your new #, or since it is MJ I assume it will be the same? Damn if I ONLY had a way to write it down with some sort or writing device and not store it on my non existent contact list .. Oh well.

Joe Sica.

I intend to keep the same MJ Fla #! I wrote your #'s down this time. I'm making a written list as I add this time. Just hope I dont loose it in the move.

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