MagicJack deleted my calls and contacts lists

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Mark
MagicJack Contributor
Posts: 72
Joined: Sat Jun 14, 2008 11:16 am
Location: New Jersey

MagicJack deleted my calls and contacts lists

Post by Mark »

This is outrageous!

This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information.
Robbya
MagicJack Newbie
Posts: 1
Joined: Fri Aug 20, 2010 10:19 pm

Post by Robbya »

I lost my address book too.. grrr.. have all the numbers.. just have to put them back in.. I guess :twisted:
manage a classreport.org school site..
MJ user since 2008..
crackerjack
Dan Should Pay Me
Posts: 784
Joined: Fri Nov 16, 2007 9:32 pm

Re: MagicJack deleted my calls and contacts lists

Post by crackerjack »

Mark wrote:This is outrageous!

This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information.
And you trusted them to Magicjack with no consideration for keeping records for yourself. You almost deserve the aggravation you have brought on yourself...

http://phoneservicesupport.com/told-ya- ... t9529.html
Good Luck

CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
tlcbj41v
magicJack Apprentice
Posts: 12
Joined: Thu Dec 04, 2008 8:16 pm

Post by tlcbj41v »

Well, after the upgrade, it did erase my contacts,
and it even bugged down my contacts and call tabs, it only shows the circulating arrows on both tabs, I tried going through the online representative, and after a few minutes of upgrading again, it did not change a thing, but when I was passed to the so-called Top 10% customer service reps as voted by users, then it was a different story altogether, it took him a few simple questions, and after telling me to sign off, and then sign on again via the menu button, it worked,..! Great Job MJ... All my contacts are back,...
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

All my contacts are back,...
WoW! That's pretty cool. I'll try it and see what happens.
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