Magicjack issues with new IMac version 10.6.4

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rapistanxxx
MagicJack Newbie
Posts: 7
Joined: Wed Sep 01, 2010 7:37 pm

Magicjack issues with new IMac version 10.6.4

Post by rapistanxxx »

I'm not sure if you guys are seeing this but I can't get my new Imac to recongnize the magicjack. The other thing is that the blue light on the magicjack flashes for around 8 seconds and then goes off. Has anyone seen this? Any ideas of what I'm doing wrong here? I see some of you have gotten the mj to work with this version and I'm wondering if I'm missing something.
CO_Steve
magicJack Apprentice
Posts: 14
Joined: Sun Aug 29, 2010 1:10 am

Post by CO_Steve »

Have you tried using Disk Utilities to erase the drive labeled TigerJet. Name it PHONE. It will bring it onto the desktop where you can try to launch. I can't get it to work on my iMac/10.6.4 either, see my other thread.
rapistanxxx
MagicJack Newbie
Posts: 7
Joined: Wed Sep 01, 2010 7:37 pm

Post by rapistanxxx »

Steve,
I can't see the tigerjet drive under disk utility. MJ support tried this and then disconnected with me when they couldn't get it to work.

Thanks,
Ron
CO_Steve wrote:Have you tried using Disk Utilities to erase the drive labeled TigerJet. Name it PHONE. It will bring it onto the desktop where you can try to launch. I can't get it to work on my iMac/10.6.4 either, see my other thread.
CO_Steve
magicJack Apprentice
Posts: 14
Joined: Sun Aug 29, 2010 1:10 am

Post by CO_Steve »

Yea, I've been dropped a couple times as well. That seems even more hosed than mine. Do you have Disk Warrior? It can sometimes see things DU can't.
rapistanxxx
MagicJack Newbie
Posts: 7
Joined: Wed Sep 01, 2010 7:37 pm

Post by rapistanxxx »

Steve,
I'm thinking there is an issue with the mj not getting power. I tried the same mj on my imac and it powers right up. i can see it using disk utility. The new computer just doesn't seem to have the power to run the mj. I'm not sure if there is an issue here. I've got to take it into Apple to see if there is something I'm missing. Thanks for your help on this.

Ron
rapistanxxx
MagicJack Newbie
Posts: 7
Joined: Wed Sep 01, 2010 7:37 pm

Post by rapistanxxx »

Just to let anyone else seeing this issue. I took the Imac and the mj to the apple store and it looks like the new imac doesn't supply enough power for the mj to stay on. I bought a powered hub and this seems to have solved the issue.
bitstopjoe
Future magicJack CEO
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Location: North East Pennsylvania

Post by bitstopjoe »

rapistanxxx wrote:Just to let anyone else seeing this issue. I took the Imac and the mj to the apple store and it looks like the new imac doesn't supply enough power for the mj to stay on. I bought a powered hub and this seems to have solved the issue.
Wow I guess that proves Mac's arent as "powerful" as PC's after all!!

Sorry I could not resist :)

Joe Sica

P.S. I use a powered hub myself and always recommend them to MJ users, YES even PC users :)
CO_Steve
magicJack Apprentice
Posts: 14
Joined: Sun Aug 29, 2010 1:10 am

Post by CO_Steve »

I'm glad it worked for you. I got my new powered hub in the mail yesterday and it made no improvement to my problem.
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