magic jack "upgrade" and accessibility

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starsong
magicJack Apprentice
Posts: 12
Joined: Fri Aug 06, 2010 6:58 am

magic jack "upgrade" and accessibility

Post by starsong »

Greetings!
First time poster, sorry about this. I use a screen reader, jaws for windows by name. After the latest "upgrade" I can no longer read anything in my mj's window. That includes who last called, etc. how do I get a downgrade to stick? If I downgrade it'll just reupgrade itself once I've moved it over to the other computer. I guess I could write-protect the drive afterword but I don't know if that will work. I'm using windows xp pro with a linksys wrt54g router and time warner cable internet.
thanks!
bitstopjoe
Future magicJack CEO
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Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: magic jack "upgrade" and accessibility

Post by bitstopjoe »

starsong wrote:Greetings!
First time poster, sorry about this. I use a screen reader, jaws for windows by name. After the latest "upgrade" I can no longer read anything in my mj's window. That includes who last called, etc. how do I get a downgrade to stick? If I downgrade it'll just reupgrade itself once I've moved it over to the other computer. I guess I could write-protect the drive afterword but I don't know if that will work. I'm using windows xp pro with a linksys wrt54g router and time warner cable internet.
thanks!
Sorry but the last update was a doozy and messed up a LOT of people in its wake. Your screen reader is having trouble with the LOVELY light green MJ now uses and even us well sighted people hate it and have problems with it.
Sorry to say I know of NO WAY to make the downgrade stick. Many have tried to figure out a way but no one has found a sucessful way of blocking a MJ "LUCKY YOU" update to date.
Also I do not think write protecting your drive is a good idea as Windows needs to read AND write to itself so there is no logic in that.. Sorry

Joe Sica
pbjandfritos
MagicJack Expert
Posts: 92
Joined: Fri Jun 25, 2010 2:30 pm
Location: Michigan, United States

Post by pbjandfritos »

Hello,

I feel your pain. I am a jaws user, and the last upgrade broke the accessibility features. However, you can access your 911 info. If you rute your Jaws curser to the PC curser and go to the bottom, you can hit the left mouse button on the combo box and go back to the PC curser and Hit ctrl home and browse to the top. You cannot access your last calls. I usually use the telephone. If you are really unhappy about it, you can send an e-mail to [email protected]
and complain about it. Lucky You...

Ernie
starsong
magicJack Apprentice
Posts: 12
Joined: Fri Aug 06, 2010 6:58 am

Post by starsong »

Grrrrr, this is really annoying. I don't change my 911 info, it stays the same. The kudos I first gave them are no more. If I downgraded and ran without the USB dongle then I couldn't use the phone itself. If they'd just implement *69, then I'd be ok. So it's not just me.... How in heck did they manage to completely break the accessibility?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

starsong wrote:Grrrrr, this is really annoying. I don't change my 911 info, it stays the same. The kudos I first gave them are no more. If I downgraded and ran without the USB dongle then I couldn't use the phone itself. If they'd just implement *69, then I'd be ok. So it's not just me.... How in heck did they manage to completely break the accessibility?
You may want to check into the MagicFeatures Plugin as it does do a form of *69. Here is the link. http://www.pcphonesoft.com/
I use it and it is a God send to MJ users, in my opinion... Also send a private message here to redpepper as he can go into more details for you.

Good luck.

Joe Sica
starsong
magicJack Apprentice
Posts: 12
Joined: Fri Aug 06, 2010 6:58 am

Post by starsong »

Joe,
thank you for the link. I'll have to save up for a few months to be able to afford this, but it looks like it may be worth it.

I've also managed to successfully use the USB device with speed dialing for skype, so if they continue to break mj even further, that plus skypeout may become a viable option, although I wish the skype-in number wasn't so expensive.

if I could figure out what they've changed, exactly, I may be able to have someone write scripts for the softphone.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

starsong wrote:Joe,
thank you for the link. I'll have to save up for a few months to be able to afford this, but it looks like it may be worth it.

I've also managed to successfully use the USB device with speed dialing for skype, so if they continue to break mj even further, that plus skypeout may become a viable option, although I wish the skype-in number wasn't so expensive.

if I could figure out what they've changed, exactly, I may be able to have someone write scripts for the softphone.
That is why redpepper is the man to talk too.. If anyone can help you he can. I think they just had a 20% off sale, but it might have ended so I would ask him about it. I am out of work so I know what you mean about affording it.

Let me know how you make out.

Joe Sica
pbjandfritos
MagicJack Expert
Posts: 92
Joined: Fri Jun 25, 2010 2:30 pm
Location: Michigan, United States

Post by pbjandfritos »

starsong wrote:Joe,
thank you for the link. I'll have to save up for a few months to be able to afford this, but it looks like it may be worth it.

I've also managed to successfully use the USB device with speed dialing for skype, so if they continue to break mj even further, that plus skypeout may become a viable option, although I wish the skype-in number wasn't so expensive.

if I could figure out what they've changed, exactly, I may be able to have someone write scripts for the softphone.
You might want to check out http://www.nettalk.com
You don't need a computer to use the NetTalk Duo.

Hope this link helps.

Ernie
pbjandfritos
MagicJack Expert
Posts: 92
Joined: Fri Jun 25, 2010 2:30 pm
Location: Michigan, United States

Post by pbjandfritos »

I also wanted to add that you can try the Magic Features program for seven days. I just tried it myself.

Ernie
starsong
magicJack Apprentice
Posts: 12
Joined: Fri Aug 06, 2010 6:58 am

Post by starsong »

There's a similar service to net talk that's a lot cheaper called broad voice. I may look into that, as well. I used to have vonage and absolutely loved it. Can I get the same featues, i.e do not disturb, *69, etc with net talk? I'll check on broad voice.
pbjandfritos
MagicJack Expert
Posts: 92
Joined: Fri Jun 25, 2010 2:30 pm
Location: Michigan, United States

Post by pbjandfritos »

starsong wrote:There's a similar service to net talk that's a lot cheaper called broad voice. I may look into that, as well. I used to have vonage and absolutely loved it. Can I get the same featues, i.e do not disturb, *69, etc with net talk? I'll check on broad voice.
No, NetTalk does not offer star 69, or do not disturb. They offer three way calling, Call Waighting, voicemale, and a few other features. Also, NetTalk can be very picky with the routers that it works with. There is also Ooma but it is a little more expensive. If you want to get vonage back, they offer Unlimited world for about 30 bux a month.

Ernie
Nobody beats the Whiz!
Dan Should Pay Me
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Post by Nobody beats the Whiz! »

FWIW, they do claim to offer DND. I haven't tried it, personally.

http://www.nettalk.co/faq/index.php?_m= ... 7&nav=0,18
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
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