PENDING ACK!

joeyang14 · Post by **joeyang14** » Fri Oct 22, 2010 6:42 pm

When I use magicjack after 33 seconds it ends. Why is this happening? Im using Acer laptop, Windows 7, PLDT modem.. Zyxel p-600 series.

binjinx · Post by **binjinx** » Sat Oct 23, 2010 12:16 pm

Ran out of money!!! Deposit another .25 cents

joeyang14 · Post by **joeyang14** » Sat Oct 23, 2010 7:53 pm

whats the problem on this? and how can i fix this?

Post by **laserjobs** » Sat Oct 23, 2010 11:03 pm

Run magicjack.exe in Vista compatibility mode

joeyang14 · Post by **joeyang14** » Mon Oct 25, 2010 6:31 pm

i run winwos 7. when i tries to run it in a computer running winxp still hang after every 33 seconds.. and in the mini-screen in magicjack it says PENDING ACK and it must Active.

SandmanUT · Post by **SandmanUT** » Thu Oct 28, 2010 6:16 pm

confirm that this is a new problem for me starting today as well. XP Pro machine through a 3Com OfficeConnect and a Motorola Surfboard. Have 2, both started doing the ACK pending message, dropping OUTBOUND calls at 32 seconds. No changes to software or router/modem.

Have has random problems with not begin able to accept incoming calls for a while, but the last MJ update seemed to resolve that..now this.

Magicjacktechsupport · Fri Oct 29, 2010 9:50 am

This is due to your Linksys router. You can disable SIP ALG or can add a UDP port range starting from 49152 to 65535 along with UDP ports 5060 and 5070. After that restart your magicjack and your magicjack will work fine.

Nugrl · Post by **Nugrl** » Fri Oct 29, 2010 10:54 am

Magicjacktechsupport wrote:This is due to your Linksys router. You can disable SIP ALG or can add a UDP port range starting from 49152 to 65535 along with UDP ports 5060 and 5070. After that restart your magicjack and your magicjack will work fine.

what does adding a UDP port range starting from 49152 to 65535 do?

neo2121 · Post by **neo2121** » Fri Oct 29, 2010 12:23 pm

I got this error last night doing a few test. It seems when I would only get this when I would lag my network on purpose and I would end the call from cell phone and it would still ring on magicjack and get stuck in a "PENDING ACK" status and it would push a blank voice mail.

So I would thing that pending PENDING ACK is just a shitty connection.

joeyang14 · Post by **joeyang14** » Fri Oct 29, 2010 7:27 pm

today i use magicjack, and it's active again no pending ack... i don't know what had happen.. tsk2x.

bitstopjoe · Post by **bitstopjoe** » Fri Oct 29, 2010 7:29 pm

joeyang14 wrote:today i use magicjack, and it's active again no pending ack... i don't know what had happen.. tsk2x.

Like Neo said a crappy connection with your ISP or MJ server issue..
Glad all is well.