TC5700 Broken calls

stav · Post by **stav** » Sun Nov 07, 2010 5:44 am

I was using the TC5700 (512/1GB) a year ago to run MJ, then switched to ATA/MJMD5 and never looked back. But now, with the new MJ updates, ATA is not working anymore, so I'm back to TC setup. The problem I have is poor quality (compared to ATA) and broken calls, ie. answer the incoming call but no one on the other side and yet the other side hears me talking but I cant hear the other party. Any ideas on how to fix this? I hate keeping my PC on all the time. Thx

Diggs · Post by **Diggs** » Sun Nov 07, 2010 11:25 am

My guess is that you are short on processor power. What processor and what speed does you thin client have?

stav · Post by **stav** » Sun Nov 07, 2010 11:47 am

Its a Transmeta Crusoe at 1GHz have uninstalled all Altiris routines and running only MJ on it. I still have around 650MB of free HDD (Transcent) on 1GB total and 512MB RAM.
I should add that the broken calls happen more often when I hit the green button (Talk button) on my phone during the incoming ring and less often when hit that button in-between incoming rings. I must say that same happens but less often when MJ is running on a PC instead of TC. any thoughts?

KMNugent52 · Post by **KMNugent52** » Sun Nov 07, 2010 6:41 pm

Hi stav,
Try setting the priority for MagicJack.exe to High.
HTH -Kevin N.

stav · Post by **stav** » Sun Nov 07, 2010 8:54 pm

KMNugent52 wrote:Hi stav,
Try setting the priority for MagicJack.exe to High.
HTH -Kevin N.

Kevin,
I'll try it tomorrow. I suppose this tuning takes place it in the TC's admin tools somewhere or maybe in the router?
Thx for helping

KMNugent52 · Post by **KMNugent52** » Sun Nov 07, 2010 11:15 pm

Hi stav,
To set the priority, open the Task Manager > Porcesses tab. Right click on MagicJack.exe > Set Priority > High.
I don't think this setting sticks even if you turn off EWF and Commit it. So you'll need to reset the priority after each re-boot.
HTH -Kevin N.

stav · Post by **stav** » Mon Nov 08, 2010 4:47 pm

Yes, noticed that. I also noticed that when I get a call or when I call out, the cpu jumps to almost 100% and stays there for quit some time, then back down around 47-50% and then up. I have 1GHz cpu and most of the related threads in this forum believe its OK for MJ. Also, when I set priority to high quality gets better but not as good as I wish. I dont think that my problem of dropped calls will disappear but thanks for helping anyways. I guess all this its part of the "new" MJ experience.

PS,
I found this on wiki, it may be useful to keep priority on high after reboot.
http://en.wikibooks.org/wiki/MagicJack/ ... o/Priority

stav · Post by **stav** » Sun Nov 14, 2010 5:31 pm

OK, here are ny findings.
Call quality is just fine for outgoing calls. Incomig calls quality more than poor (when I succede to answer them..).
Set priority to high on TC didnt change much.
Also,
Noticed that there is a QoS in XPe that's disabled. I did enable it and started it but no better results.I run DDWRT that has also a QoS that's disabled. I tried to "play" with it a bit but don't want to over do it cause very newbie here.
Any help welcome,
Thx

Diggs · Post by **Diggs** » Mon Nov 15, 2010 7:47 pm

Usually the recommended solution for call quality is a powered USB hub (or PCI card in desktop machines). But, I've never known the HP thin clients to be short of power. It is something to try though.

stav · Post by **stav** » Mon Nov 15, 2010 8:16 pm

Diggs wrote:Usually the recommended solution for call quality is a powered USB hub (or PCI card in desktop machines). But, I've never known the HP thin clients to be short of power. It is something to try though.

I tried that sometime ago without very good results. Hmm... seems like more tweaking of the router's QoS is necessary. I really don't enjoy this ..!

stav · Post by **stav** » Sat Nov 20, 2010 11:29 am

They must have pushed anther update lately, cause my TC is crawling now and have many more dropped calls. Anyone else has the same problem here? Anyways, I guess I'm going back to the 24/7 laptop solution, I have an Celeron Toshiba in the attic somewhere...

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