Strange occurance when plugged into a new Belkin USB hub

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jackedin
magicJack Apprentice
Posts: 25
Joined: Wed Aug 11, 2010 7:21 am

Strange occurance when plugged into a new Belkin USB hub

Post by jackedin »

I had to reboot on my computer a couple of times. On the last reboot the magic jack did not start up. When I looked at the MJ and the hub it was connected to - the MJ blue light was on but the green light on the USB hub was off. I unplugged the MJ and then plugged it back in and away I went.
Green light now on hub...restarted the computer once more and no problem.

Could my new hub be defective?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Strange occurance when plugged into a new Belkin USB hub

Post by bitstopjoe »

jackedin wrote:I had to reboot on my computer a couple of times. On the last reboot the magic jack did not start up. When I looked at the MJ and the hub it was connected to - the MJ blue light was on but the green light on the USB hub was off. I unplugged the MJ and then plugged it back in and away I went.
Green light now on hub...restarted the computer once more and no problem.

Could my new hub be defective?
No, sometimes MJ needs to be reseated. I have a powered hub and from time to time the same thing happens to me. I just reseat my MJ and all is well till the next time. It happens to me MAYBE once a month or so. Not a biggie.. So not to worry.
Joe Sica
jackedin
magicJack Apprentice
Posts: 25
Joined: Wed Aug 11, 2010 7:21 am

Re: Strange occurance when plugged into a new Belkin USB hub

Post by jackedin »

bitstopjoe wrote:
jackedin wrote:I had to reboot on my computer a couple of times. On the last reboot the magic jack did not start up. When I looked at the MJ and the hub it was connected to - the MJ blue light was on but the green light on the USB hub was off. I unplugged the MJ and then plugged it back in and away I went.
Green light now on hub...restarted the computer once more and no problem.

Could my new hub be defective?
No, sometimes MJ needs to be reseated. I have a powered hub and from time to time the same thing happens to me. I just reseat my MJ and all is well till the next time. It happens to me MAYBE once a month or so. Not a biggie.. So not to worry.


It happened again - so plugged the MJ into a different port on the hub and I could not get it to do it again no matter now many time I rebooted. So I plugged it back into the orginal port and now it does not do it on that port. Do you think that it is still something with the MJ?
toronto
magicJack Apprentice
Posts: 14
Joined: Tue Nov 16, 2010 1:52 pm

Post by toronto »

Is your magicjack working then? Are you not getting incoming calls routed to a MJ prerecorded message?

If it is working, what generation MJ are you using?
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